HVAC Service Dispatcher/Office Coordinator

Service Dispatcher / Office Coordinator – HVAC Company
Camdenton, MO

Established local HVAC company is looking for the right person to help run the front office and keep daily service operations organized.

We’re looking for someone dependable, professional, organized, and confident handling a busy schedule. This is an important role where your work matters every day. You’ll be the main point of contact for customers, help coordinate technicians in the field, and assist with keeping the office running smoothly.

If you enjoy staying organized, helping customers, solving problems, and being part of a solid team, we’d love to speak with you.

Responsibilities:

• Answer customer calls professionally
• Schedule service appointments
• Dispatch technicians and manage daily schedule
• Handle schedule changes and urgent service calls
• Communicate with customers and field staff
• Assist with invoicing and billing support
• Follow up on accounts receivable / past due balances
• Keep customer records and job notes accurate
• Help maintain an organized, clean, professional office
• Support daily office operations as needed

What We’re Looking For:

• Organized and detail-oriented
• Strong communication skills
• Confident handling multiple priorities
• Friendly but professional with customers
• Reliable and punctual
• Comfortable discussing past due invoices professionally
• Positive attitude and team mindset
• Basic computer skills

Helpful Experience:

• Dispatching or scheduling
• Accounts receivable / billing experience
• Office management or front office experience
• HVAC, plumbing, electrical, construction, or service industry experience
• Customer service background

Pay & Benefits:

• $22–$25/hour depending on experience
• Health / Dental / Vision insurance
• 401(k) with company match
• Paid vacation
• Full-time, year-round position

Why Work Here:

We value dependable people, appreciate hard work, and believe good employees should be treated with respect. We’re looking for someone who wants a long-term home with a good local company.

Apply today.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• What does delivering great customer service look like to you?
• What do you believe are your best strengths for this position?

Work Location: In person