Hyatt Place East Moline Quad Cities - Banquets Captain

Join Our Team as a Banquets Captain!

Step into the spotlight and let your leadership dazzle! As our Banquets Captain, you’ll be the maestro orchestrating every detail—from the first sparkling setup to the final, flawless farewell. You’ll rally your team, keep service seamless, and make every event an unforgettable celebration. If you thrive where energy is high and every moment is a chance to wow guests, get ready—this is your stage to shine and create magical memories!

KEY SKILLS/RESPONSIBILITIES

• Master of Banquets: Lead the charge in setting up, servicing, and breaking down epic banquet events, all while making sure every detail matches the Banquet Event Orders.
• Style & Safety Guru: Keep the team looking sharp and working smart, upholding top-notch standards in appearance, service, and safety. You’re also the go-to for policy and liquor law know-how!
• Team Dynamo: Rally the crew, assign tasks, run pre-event huddles, and help train new recruits to be the best in the biz.
• Guest Happiness Hero: Bridge the gap between Sales, Catering, and guests, swooping in to solve problems, complaints, and keep accidents at bay.
• Operations Whiz & Money Maestro: Juggle schedules, crunch wage reports, keep inventory in check, and oversee beverage service—all while handling checks, paperwork, and cash with impressive finesse.
• Multi-Tasking Marvel & Trusted Ally: Lend a hand with A/V, attend meetings, help out wherever needed, manage “Lost and Found” mysteries, and keep sensitive areas secure—always representing the company with integrity and flair.

EDUCATION & EXPERIENCE

• Minimum of 1 year progressive experience in a hotel or related field required
• High school diploma or equivalent required; college coursework in hospitality or a related field is a plus
• Previous supervisory experience preferred
• Alcohol Awareness Certification (must comply with state regulations)
• Excellent communication, decision-making, and problem-solving abilities
• Ability to work effectively under pressure and demonstrate initiative
• Strong proficiency in financial tasks and arithmetic.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Find comfort and convenience at the Hyatt Place East Moline / Quad Cities, a modern stay in the Quad Cities of Illinois and Iowa along the Mississippi River. Our hotel is minutes from the Vibrant Arena, John Deere Harvester Works, Deere & Company World Headquarters and the John Deere Pavilion. Discover art museums, casinos, outdoor recreation, microbreweries and riverfront cruises, then retreat back to the comfort in our rooms. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!

Application deadline for Colorado positions: