IFS - Office Management - Floor Host - Associate

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About Us

With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.  

Line of Service Overview

IFS is a network of specialist support professionals, which includes Clients & Markets, Finance, Human Capital, Marketing & Communications, Office Management, Risk & Quality, Technology, to name a few. Each function plays a vital role in making sure we have all the right resources, services and technology across our business. 

Business Unit Overview

Office Management at PwC Middle East ensures our offices operate seamlessly and deliver an exceptional experience for both our people and clients. This function manages facilities, workplace services, and day-to-day operational support across the region—creating environments that foster collaboration, productivity, and well-being. Through meticulous coordination, responsive assistance, and a commitment to excellence, we enable smooth operations and a professional setting that reflects PwC’s values and purpose. 

How You’ll Contribute

• As a Floor Host- Associate , you will be in charge of daily operations of the floor, reception, and room booking, and event supervision. To operate switchboard and handle reception area activities. Serves as the first point of contact with the firm and the office for visitors and callers. Responsibilities include but are not limited to: 
• Handle all internal and external inquiries and carry out administrative activities of the front office. 

• Financial  
• Adhere to the allocated budget for the administrative function of the office Customer  
• Greet visitors and make sure all callers and visitors are dealt with promptly, courteously and accurately  
• Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.  

Internal Process  

•  Operate the switchboard  
• Screen and route incoming telephone calls, take messages, and answer incoming queries ▪ Maintain visitor and caller logs  
• Receive deliveries and coordinate outside delivery/courier services with the help of Office administrators  
•  Answer queries from visitors and callers, and refers them to the appropriate person  
•  Perform general maintenance of the reception area  
• Manage incoming and outgoing faxes (may be performed by Office Administrators in certain locations)  
• Ensure mail and faxes are distributed to the appropriate person accurately and in a timely manner (may be performed by Office Administrators in certain locations) 
• Book meeting rooms and collaborative space and maintain tidiness (may be performed directly online in certain locations)  
• Support office manager in events planning and organization  
• Act in accordance with regulations  
• Perform other administrative duties as required 

What You’ll Bring

• Years of experience: Minimum of 1 year of professional work experience in Administration and Customer service.  
• Education: Bachelor’s Degree in Business Administration or an equivalent  field. 
• Language Skills: Proficient in written and spoken English and Arabic. 

How You’ll Make a Difference

At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.  

Why You’ll Love Working at PwC

At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.  

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