Imaging Clerical Rep, Radiology Administration Department, Full-time Days

Beacon Health System is hiring a full-time day Imaging Clerical Rep for our Radiology Administration Department in South Bend, IN.

Be a Beacon. Make a Difference.

At Beacon Health System, you’re not just part of a team, you’re part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve.

• Medical, Dental, & Vision Insurance through Cigna

• Life Insurance

• 403(b) Matching Retirement Fund

• Competitive Paid Time Off (PTO)

• Shift Differentials

• Employee Assistance Program (EAP)

• Tuition and Certification Reimbursement

• Clinical Ladder Program

• Local and National Discounts

• Beacon Academy Educational Courses
• Gym Membership Discount

About Memorial Hospital
Located in the heart of South Bend, Memorial Hospital is deeply rooted in the community it serves. From advanced surgical services to award-winning heart and cancer care, we provide comprehensive treatment witha personal touch. As part of Beacon Health System,we’rededicated to improving health and inspiring hope throughout the region.

What You’ll Do

As a Imaging Clerical Rep, you will report to the Manager of Imaging Informatics and monitors the daily function of the Imaging Applications. Interacts with internal and external customers for training or issue resolution.

Imaging Clerical Rep Job Responsibilities:

• Performs imaging department clerical duties including answering phones, greeting visitors, and directing inquiries appropriately.
• Registers patients by obtaining, entering, and verifying demographic, insurance, and physician information in hospital systems.
• Collects payments, posts transactions, issues receipts, and ensures completion of required consent and insurance documentation.
• Coordinates insurance verification and pre-certification processes, including follow-up with providers and insurers as needed.
• Provides patient cost estimates and ensures compliance with medical necessity and insurance requirements (e.g., ABN, MSP).
• Maintains patient records, logs, and documentation and supports timely claims processing.
• Operates office and imaging systems (PACS, Aspen, Cerner) to manage scheduling, imaging workflows, documentation, and reporting.
• Supports department operations through project coordination, training new staff, and assisting with workflow education and updates.
• Participates in ongoing training, meetings, and competency requirements while staying current on procedural changes.
• Delivers professional customer service while ensuring accurate, efficient, and compliant registration and administrative processes.
• Completes additional duties and system-related tasks as assigned to support department efficiency.

What You Bring

As a Imaging Clerical Rep, it requires the ability to learn and use anatomy and radiology terminology, as well as knowledge of medical abbreviations and their meanings. Demonstrates strong interpersonal and communication skills, both verbal and written, to effectively interact with a wide range of internal and external contacts. Requires proficient computer skills to complete work assignments accurately and efficiently, along with working knowledge of standard software systems. Utilizes sound judgment to make appropriate decisions in accordance with Beacon and departmental policies and procedures. Possesses effective telephone communication skills to accurately process and relay information. Demonstrates training and presentation skills, the ability to manage multiple projects simultaneously, and technical troubleshooting skills. Requires attention to detail, strong teamwork and interpersonal abilities, and an understanding of testing and quality control processes.

Required Qualifications

• The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred.
• Must be a minimum of 17 years of age.
• Experience with Computer Applications and Information Systems Applications preferred.
• One to two years of job-related experience is preferred.
• Strongly prefer two to three years’ experience in a healthcare setting.
• Understanding of Dicom computer language preferred.
• Medical Terminology and Radiology environment experience preferred.
• Use of applications listed in essential job duties can be acquired through on-the-job training.

The Beacon Way

At Beacon Health System, our approach to care goes beyond clinical excellence because it’s built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives.

We call this commitment The Beacon Way—a six-point operating system that empowers every team member to lead with purpose, communicate clearly, cultivate talent, embrace performance improvement, leverage innovation, and build greatness through accountability. Whether at the bedside or behind the scenes, everyone at Beacon plays a role in moving health forward.

If you are a dedicated and compassionate professional with strong patient skills and a passion for patient-centered care, we encourage you to apply today!