Immigration Case Officer

Job Summary

We are looking for a proactive and organized Immigration Case Officer to support the management of visa and immigration applications from start to finish. The ideal candidate will ensure all applications are prepared accurately, processed efficiently, and handled in accordance with current immigration regulations. This is a full-time office-based role located at Giga Mall, DHA Phase II, Islamabad.

Key Duties:

• Examine visa applications to ensure all details and supporting documents are complete and accurate.
• Verify documentation according to the requirements of different visa categories.
• Maintain and update applicant records using internal systems and online immigration portals.
• Communicate professionally with applicants, embassies, consulates, and other relevant authorities.
• Arrange appointments, biometric submissions, and interview schedules when necessary.
• Monitor application progress and keep clients informed throughout the process.
• Stay informed about updates in immigration rules, visa policies, and compliance requirements.
• Organize and maintain confidential records for operational and audit purposes.
• Assist senior team members with administrative coordination and reporting tasks.

Qualifications/Skills:

• Bachelor’s degree in Business Administration, International Relations, or a related discipline.
• Minimum 1–2 years of experience in immigration, visa consultancy, or application processing.
• Understanding of student, visit, and work visa procedures will be considered beneficial.
• Good working knowledge of MS Office and online application systems.
• Strong verbal and written communication skills.
• High level of accuracy, attention to detail, and organizational capability.
• Ability to manage tasks independently and collaborate effectively within a team.

Work Location: In person