Immigration Consultant

Job Description

The role:

We are currently recruiting for an Immigration Consultant to join our Doha office. This is an excellent opportunity to join a global company and work with immigration professionals across the world. The Consultant provides compliant immigration advice to clients and coordinates end-to-end immigration processes for our corporate client base. The role requires strong organizational skills, multi-tasking and the ability to manage high volumes of cases while maintaining exceptional client service.

What your day will look like:

• Execute Qatar and Kuwait inbound casework including compliance and eligibility assessments, clear process and requirements guidance, and supporting assignees throughout the immigration process
• Communicate effectively with client contacts regarding progress of cases, document collection, application filing and timelines, ensuring technical accuracy and use of standard templates
• Identify key issues that may impact immigration formalities such as travel plans, dependants, or health issues, and update clients on anticipated issues or delays
• Update the firm’s case management system and maintain client files in line with practice protocols and SLAs
• Meet monthly billing target goals by planning, organizing and executing workload effectively
• Escalate potential client issues to the Manager and/or Practice Leader and assist in resolution
• Develop and maintain strong relationships with client contacts, ensuring timely information sharing
• Research and draft country processes and procedures, and update clients on legislative or procedural changes
• Assist in compiling metrics/reports as required under client agreements, including monitoring expiry dates and reminders
• Contribute to content and accuracy of the firm’s Knowledge Management System (KMS)
• Support Finance and Administration with client invoicing upon case completion
  
  

The team:

You will be joining Fragomen’s Doha inbound team, which focuses on supporting multinational and local clients with all aspects of Qatar and Kuwait immigration. The team is collaborative, client-focused, and works in a fast-paced environment where no two days are the same. You will be working closely with colleagues across our global network, benefiting from the firm’s collective expertise and resources.

What we are looking for:

Essential criteria:

• Bachelor’s degree or equivalent
• Ideally 1+ years of experience in Immigration or Global Mobility within a multinational or reputable local company in the UAE and/or Middle East (a suitable combination of education and experience will also be considered)
• Competent in drafting advice and compliance assessments
• Excellent customer service and client relationship skills
• Strong organizational and coordination skills
• Strong analytical skills and attention to detail
• Ability to manage multiple and competing priorities effectively
• Fluency in written and spoken English
  
  

Preferred skills:

• Knowledge of Qatari immigration law and processes
• Previous experience handling high-volume casework
• Experience mentoring or overseeing junior staff
• Proficiency in Microsoft Word, Excel and case management systems
  
  

What we offer:

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our diverse workforce at Fragomen, and we are fully committed to providing equal opportunities.

At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our Qatar offerings include:

• Competitive Salary: We offer salaries that reflect your skills and experience
• Health and Wellness: Private health insurance including dental, a comprehensive employee assistance programme, and Headspace membership
• Lifestyle: Financial wellbeing platform and advances against housing and gratuity
• Time Away from Work: 22 days annual leave + public holidays, volunteering leave and long service leave
• Professional Development: Access to our e-learning platform, mentoring schemes, and training & education bursaries (where applicable)
  
  

What to expect:

• Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call.
• If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in person. Depending on the role, you may also be required to complete a written assessment.
• After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided.
• At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodation or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs
  
  

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.