Implementation Project Coordinator

Description:

The Implementation Project Coordinator is a member of the Clinical Compliance team who supports the departments by providing administrative work, contributing to project management, assisting with Go Live implementation and EMR support. The Project Coordinator reports to the Director of Implementation.

Key Results Area

• Complete Transitional Evals as assigned

• Create GO LIVE Chats for each client

• Create new section group for each GO LIVE including task check list in assigned software

• Create, update and maintain GO LIVE checklist as established by Master Implementation Guide

• Upload documents to Share Point

• Provide data entry support and reporting in CRM

• Complete routine EMR audits as assigned and within established timelines

• Provide EMR question and answer support to the field as needed

• Daily written and verbal communication and response to appropriate parties within 24 hours

• Ensure QTI team projects are hitting appropriate deadlines and involve needed stakeholders to ensure timeliness

• Monitor multiple inboxes for troubleshooting, reaching out to appropriate personnel to resolve within 4 hours

• Actively participate in weekly QTI team meeting following established protocol

• Evaluate and assess personal performance on a routine basis

• Other duties as assigned

Requirements:

• 3 plus years of administration experience

• Independent and self-motivated

• Effective proactive written and verbal communication supporting client satisfaction and retention

• Strong collaborative skills with team and clients with the ability to work remotely and autonomously

• Strong time management with a proven ability to meet deadlines

• Function well in a fast-paced and at times stressful environment

• Demonstrate discretion, sensitivity, and ability to maintain client confidentiality

• Ability to establish and maintain positive relationships

• Microsoft Office proficiency, with the aptitude to learn new programs

Work Location: Remote