Implementation Project Manager

Role Overview

The Implementation Project Manager leads end-to-end deployment of Revenue Cycle Management (RCM) systems across King’s College Hospital Dubai and its satellite sites—from planning through go-live and post-launch (“hyper care”).

Key Responsibilities

• Project Delivery: Plan, manage, and execute RCM implementation projects (scope, timelines, budget, risks, governance, and rollout strategy).
• Technical Deployment: Oversee system setup, NABIDH integration, payer connectivity (e.g., Daman, AXA), data migration, testing, and go-live execution.
• Stakeholder & Vendor Management: Act as the main contact for internal teams, vendors, insurers, and DHA; provide updates to senior leadership and run workshops.
• Regulatory Compliance: Ensure alignment with DHA requirements, NABIDH onboarding, JCI standards, and data protection regulations.
• Team & Budget Management: Lead cross-functional teams, manage resources, and monitor project finances and performance.
• Change Management & Training: Drive user adoption through training, communication, and structured change management; oversee hyper care and project closeout.

Requirements

• Education/Certifications: Bachelor’s (mandatory), PMP (mandatory), with preference for MBA or related certifications.
• Experience: 7–10 years in healthcare IT project management
• Strong RCM implementation experience
• Mandatory Dubai healthcare experience including DHA and NABIDH
• Skills/Knowledge: Expertise in project methodologies (Waterfall/Agile) and tools
• Deep understanding of healthcare systems integration (HL7, data migration)
• Strong stakeholder management, leadership, and communication skills

Overall:

This is a senior, project-focused role requiring hands-on experience delivering complex healthcare IT implementations in Dubai, with strong regulatory, technical, and stakeholder coordination expertise.