Implementation Senior Engineer

Implementation Senior Engineer

Summary of the Role

As an Implementation Senior Engineer, you will act as the on‑site technical lead for delivering Amadeus Airport IT self-service solutions to our customers. You will work closely with the Project Manager and the Principal Implementation Engineer throughout the Software Development Life Cycle (SDLC – Software Development Life Cycle), from preliminary analysis through testing and deployment.

In this role, you will document and manage interfaces, test plans, and test cases for the products in scope, and you will take accountability for the end‑to‑end technical delivery of customer‑facing projects, especially during software implementation, testing, and go‑live phases

In this Role You’ll / Your Main Responsibilities

• Lead on‑site technical delivery for project implementations, including installation and configuration activities, in close collaboration with the Principal Implementation Engineer and Project Manager.

• Act as the primary technical point of contact at customer sites: provide timely advice and recommendations, share status updates, and represent the technical work in internal and external project meetings.

• Apply and document technical knowledge of Airport Management Systems and components such as Airport Operational Database (AODB), Flight Resource Management System (FRMS), Flight Information Display System (FIDS), and financial management tools (e.g., PropWorks), including configuration, interfaces, and Interface Control Document (ICD) creation.

• Support and facilitate testing phases such as Airline Acceptance Testing, User Acceptance Testing (UAT), System Integration Testing (SIT), and Operational Readiness and Airport Transfer (ORAT), including documenting test plans and test cases and conducting unit, package, and integration tests in line with Amadeus guidelines.

• Collaborate with cross-functional teams (e.g., Business Analysts, Quality Assurance, Operations, Customer Service) to clarify customer requirements, contribute to joint product design, and support cutovers and issue resolution in a timely and customer‑focused way.

About the Ideal Candidate

• You have around 5+ years experience working on Airport and/or Airline projects related to Airport Management Systems, with an understanding of airport business processes, Airport IT, ground handlers, airlines, and the wider travel industry.

• You are comfortable working in multicultural, cross‑functional environments and can contribute both independently and as part of a collaborative team, with access to support when needed.

• You bring familiarity with service management concepts and processes, including incident, change, and problem management, and you use structured approaches to analyze issues and propose practical solutions.

• You communicate clearly and effectively in English, both in writing and in presentations, and you can build effective relationships with a wide range of stakeholders, from technical teams to customer senior management.

• You are organized in your work, able to manage multiple priorities and deadlines, and you approach problems in a methodical, solutions‑focused way while keeping the best interests of both the customer and Amadeus in mind.

What we can offer you

A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.

A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.

A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits.

A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.

A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.

A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

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Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.