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Improving Community Outcomes For Maternal and Infant Health Program Manager

JOB_REQUIREMENTS

Hires in

Not specified

Employment Type

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Company Location

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Salary

Not specified

Agency

Dept of Health and Human Services

Division

Public Health

Job Classification Title

Program Coordinator IV (NS)

Position Number

65024282

Grade

NC14

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position manages and oversees the Improving Community Outcomes for Maternal and Child Health (ICO4MCH) Program within the Women, Infant, and Community Wellness Section of the Division of Public Health. The role ensures implementation of evidence-based strategies and the collective impact framework to improve birth outcomes, reduce infant mortality, and enhance health for children ages 0–5 across nine North Carolina counties. Responsibilities include program guidance, contract development, monitoring, and technical assistance for local health department partners. The position also coordinates training and collaborates with the University of North Carolina Gillings School of Public Health to evaluate program effectiveness. Work is performed under limited supervision and requires strong program management and analytical skills.

Key Duties Include:

  • Manage and oversee all aspects of the ICO4MCH Program to ensure compliance with program goals and objectives.
  • Develop, negotiate, and execute contracts with local health departments and partner organizations.
  • Monitor funded sites through regular reviews, site visits, and performance assessments to ensure adherence to program standards.
  • Provide technical assistance and guidance to local health department partners on program implementation and best practices.
  • Coordinate and facilitate training sessions for ICO4MCH-funded sites to build capacity and improve program outcomes.
  • Collaborate with the University of North Carolina Gillings School of Public Health to design and implement program evaluation activities.
  • Analyze program data and prepare reports to assess effectiveness and inform decision-making.
  • Develop and maintain relationships with local, regional, and state stakeholders to support program objectives and sustainability.
  • Ensure compliance with applicable laws, regulations, and departmental policies governing maternal and child health programs.
  • Identify opportunities for program improvement and recommend strategies to enhance service delivery and outcomes.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $50,633.00 - $88,607.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

  • Demonstrated experience managing multi-site public health programs using evidence-based strategies and collective impact frameworks at an expert level.

  • Proven proficiency in developing, negotiating, and administering contracts with local health departments and community-based organizations, ensuring compliance and accountability.

  • Advanced skill in analyzing program performance data and preparing comprehensive evaluation reports to inform strategic decision-making.

  • Experienced in coordinating and facilitating training sessions for diverse stakeholders, including local health department staff and community partners.

  • Documented experience in building and sustaining collaborative relationships with state agencies, academic institutions, and local organizations to achieve program objectives.

This Position Is Funded In Part Through Federal Funds.

Physical Requirements

Must be capable of lifting at least 10 pounds, viewing a computer screen, and sitting and standing for long periods of time, and driving a state-owned or personal vehicle to attend local, regional, and out-of-state meetings, site visits and trainings.

About the NC Division of Public Health:

The NC Division of Public Health works to promote and contribute to the highest possible level of health for the people of North Carolina. Our entire statewide system of public health has dedicated professionals who carry out our mission every day through a wide range of essential activities touching the lives of everyone in our state.

About The Women, Infant and Community Wellness Section:

The Women, Infant and Community Wellness Section develops and promotes programs and services that protect the health and well-being of infants and of women during their child-bearing years. The goal is to improve the overall health of women, reduce infant sickness and death, and strengthen families and communities.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits .

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ .

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303 , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

  • Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
  • Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
  • If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
  • Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
  • Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
  • Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
  • For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

  • Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
  • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION:

If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov . Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from an appropriately accredited institution and three (3) years of experience in the program related to the area of assignment;

OR

An equivalent combination of education and experience.

EEO Statement

T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Yvette Jones

Email:

talentacquisition@dhhs.nc.gov

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