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IN ROOM DINING SERVER -

Summary

Step into a role where personalized service, attention to detail, and warm hospitality help create unforgettable guest experiences. As an In‑Room Dining Server at the Hyatt Regency New Orleans, you’ll deliver meals, amenities, and special requests directly to guest rooms — transforming simple dining moments into elevated hotel experiences. Located in the heart of downtown and steps from the Superdome, our property welcomes travelers from around the world. If you enjoy engaging with guests, thrive in a fast‑paced environment, and take pride in providing polished, attentive service, this role gives you the opportunity to make a meaningful impact with every interaction.


What You’ll Do

  • Deliver food, beverages, and amenities to guest rooms with professionalism and efficiency
  • Ensure all orders are complete, accurate, and presented to Hyatt brand standards
  • Provide menu guidance, take in‑room dining orders, and communicate special requests
  • Set up in‑room dining tables or tray service to enhance the guest experience
  • Retrieve used trays and carts promptly to maintain a clean hotel environment
  • Assist with prep work, polishing items, stocking supplies, and maintaining work areas
  • Handle guest concerns with courtesy, urgency, and effective problem‑solving
  • Collaborate with culinary, stewarding, and front‑of‑house teams to support smooth operations
  • Uphold the warm, guest‑focused service that defines the Hyatt Regency New Orleans

At Hyatt, we care for people so they can be their best — and that includes every colleague who joins our team. As part of the Food and Beverage team at Hyatt Regency New Orleans, you’ll enjoy a comprehensive benefits package designed to support your well‑being, growth, and future.

Benefits Include

Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development, and career mobility with opportunities for advancement at every level
Affordable Benefits after 30 days – Full‑time colleagues are eligible for medical, dental, vision, life, LTD, and STD coverage
Referral Bonuses up to $500.00 – For bringing new members to our team
Free and Discounted Room Nights at Hyatt hotels around the world
Paid Time Off – Holiday pay, new child leave, and personal days
Healthcare FSA – Save money on eligible medical expenses
Financial Perks – 401(k) with company match and discounted employee stock purchase plan
Employee Assistance Program – 24/7 emotional support, legal guidance, and personal & financial resources
Retail Discounts – Savings at Headspace, Apple, AT&T, Verizon, and more

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

What We’re Looking For

  • Strong communication and guest‑service skills
  • Ability to work efficiently in a fast‑paced environment
  • Previous food & beverage or hotel experience preferred
  • Professional appearance and a positive, welcoming personality
  • Ability to push/pull carts and lift food trays as needed
  • Comfort with handling cash, payments, and POS systems
  • Flexibility to work early mornings, late evenings, weekends, and holidays
  • A passion for hospitality and creating memorable guest experiences

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