In-Store Technician

Position

The In-Store Technician is a key player in meticulously restoring and maintaining the exquisite beauty and value of Bvlgari creations. Through expert repairs, precise quality control, and attentive client service, the In-Store Technician ensures each piece entrusted to their care receives the highest level of attention and expertise.

Job responsibilities Execute High-Quality Repairs & Maintenance

• Conduct repairs, resizing, cleaning, and maintenance on products, ensuring brand standards and craftsmanship are upheld. This includes diagnosing issues, providing accurate estimates, and completing repairs within established timeframes.
• Inspect completed repairs for quality check and adherence to brand standards before delivery to clients.

Manage Workshop Operations & Inventory

• Maintain organized inventory of tools, parts, and supplies necessary for repairs and maintenance. Track and report usage of materials.
• Maintain a clean, organized, and secure workshop environment, adhering to safety protocols and procedures.

Work Collaboratively with Store team

• Work collaboratively with Client Advisors and CARE Administrator to provide seamless CARE service and ensure client satisfaction.

Show interest in discovering new techniques and acquire new skills

• Stay up to date with industry best practices, new techniques, and advancements in repair and maintenance through training and self-development.

Profile

• Client-centric
• Attention to details
• Priority Management
• Interpersonal Savviness
• Continuous self-development
• Brand Sensitivity
• Repair techniques
• Product Knowledge
• Quality management
• Inventory management
• Tech savvy