Inbound Customer Support Representative (Night Shift)

Job Post Summary

Date Posted: 23 December 2025
Salary: PKR 55,000 – 65,000 per month

Customer Support Executive (Inbound | Night Shift)

Company: Live Support
Location: Siddiq Trade Center, Gulberg – Lahore (On-site)
Job Type: Full-time
Shift: Night Shift (Office-based)

About the Role

Live Support is a leading global Business Process Outsourcing (BPO) company committed to delivering high-quality customer support solutions. We are currently hiring Customer Support Executives to join our growing team and support international clients through inbound channels.

Key Responsibilities

• Provide professional inbound customer support via email, live chat, and calls
• Resolve customer inquiries, account issues, and basic technical problems
• Troubleshoot issues and ensure timely and accurate resolutions
• Create, update, and maintain helpdesk and knowledge base articles
• Maintain service quality standards and customer satisfaction metrics

Requirements

• Minimum 1 year of customer support experience (required)
• Excellent English communication skills (written and spoken)
• Typing speed of 40+ WPM
• Technical aptitude and willingness to learn new systems
• Prior e-commerce experience is a plus
• Strong problem-solving skills and customer-focused mindset
• Ability to work night shifts

Qualifications & Skills

• Quick learner with adaptability to fast-paced environments
• Growth mindset and strong commitment to customer satisfaction
• Reliable, punctual, and team-oriented

Compensation

• Competitive salary based on skills, experience, and performance
• Monthly pay range: PKR 55,000 – 65,000

Education

• Intermediate or above (Preferred)

Work Location

• On-site only
• Gulberg, Lahore (Candidates must be able to commute)

How to Apply

Interested candidates should send their resume and a brief cover letter to:
zishaan.khaan00@gmail.com
Subject: Full-Time Customer Support Executive Application

Job Type: Full-time

Pay: Rs55,000.00 - Rs65,000.00 per month

Work Location: In person