Qureos Mentor

Live Support Ltd

Location: Gulberg II, Lahore (On-site)Job Type: Full-TimeWorking Hours: 9:00 AM &ndash; 5:00 PM (Monday to Friday)At Live Support Limited, we're looking for an experienced and proactive HR Executive who can build, improve, and manage our people operations from the ground up. This role goes beyond recruitment. We need someone who can create HR systems, improve employee engagement, and help build a high-performance culture.Key Responsibilities<ul><li>Manage the complete recruitment cycle from job posting to onboarding.</li><li>Build and improve HR systems and SOPs covering hiring, onboarding, probation, performance management, employee engagement, and retention.</li><li>Develop strategies to improve employee retention and reduce turnover.</li><li>Conduct interviews, evaluate candidates, and coordinate hiring with department managers.</li><li>Maintain employee records, attendance, leave, and HR documentation.</li><li>Handle employee concerns professionally while maintaining confidentiality.</li><li>Foster a positive, respectful, and productive workplace culture.</li><li>Plan employee engagement activities and recognition programs.</li><li>Create graphics, photos, and short videos for hiring campaigns and company social media.</li><li>Coordinate training, probation reviews, performance evaluations, and exit interviews.</li><li>Ensure HR policies and procedures are followed consistently.</li><li>Work closely with management to improve HR operations and team performance.</li></ul>Requirements<ul><li>Minimum 2 years of HR experience.</li><li>Must have previous experience working in a BPO/Call Center environment.</li><li>Excellent spoken and written English communication skills.</li><li>High emotional intelligence with strong conflict resolution and interpersonal skills.</li><li>Proven ability to build HR systems and processes from A to Z.</li><li>Strong knowledge of recruitment, employee relations, and HR best practices.</li><li>Experience using LinkedIn, Indeed, Rozee, and other recruitment platforms.</li><li>Ability to create engaging social media content (graphics and short videos) for employer branding.</li><li>Highly organized, proactive, and capable of working independently.</li><li>Proficient in Microsoft Office and Google Workspace.</li><li>Experience with HR software or Applicant Tracking Systems (ATS) is an advantage.</li></ul>We're Looking For Someone Who<ul><li>Takes ownership and solves problems independently.</li><li>Is approachable, professional, and trustworthy.</li><li>Can maintain strict confidentiality.</li><li>Thrives in a fast-paced environment.</li><li>Continuously looks for ways to improve HR processes and company culture.</li></ul>What We Offer<ul><li>Competitive salary based on experience.</li><li>Performance-based growth opportunities.</li><li>A supportive and collaborative work environment.</li><li>The opportunity to build and lead HR systems that directly impact company growth.</li></ul>Location: Gulberg II, Lahore (On-site)Working Hours: 9:00 AM &ndash; 5:00 PM (Monday to Saturday)<ul><li>If you meet the above criteria and are ready to make a real impact, we'd love to hear from you. Apply through LinkedIn or send your CV to hrsupport00@gmail.com or WhatsApp at +92 321 0374488</li></ul>Pay: Rs80,000.00 - Rs90,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>HR: 2 years (Required)</li></ul>Language:<ul><li>professional English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Human Resources (HR) Executive

Location: On-Site Timings: 7PM - 3AM Employment Type: Full-TimeWe are looking for a Customer Support Agent to join our growing team. The ideal candidate will have excellent spoken English, strong communication skills, and previous experience handling customer calls for international customers.Key Responsibilities:* Handle inbound and outbound customer calls professionally.* Assist customers with inquiries related to orders, accounts, billing, products, and general support.* Resolve customer concerns while maintaining a positive customer experience.* Document customer interactions accurately in the company's systems.* Escalate complex issues to supervisors or relevant departments when necessary.* Meet daily performance and quality standards.* Maintain professionalism and empathy during all customer interactions.Requirements:* Excellent spoken and written English.* Ability to multitask and work in a high paced environment, and complex situation handling.* Minimum 1 year of customer support or call center experience.* Strong communication and active listening skills.* Ability to multitask and navigate multiple systems simultaneously.* Good computer skills and familiarity with CRM or ticketing systems.* Ability to work independently and as part of a team.* Professional attitude and strong work ethic.Preferred Qualifications:* Experience supporting international customers.* Experience in eCommerce, SaaS, or online retail support.* Neutral or Americanized English accent.What We Offer:* Competitive salary package.* Professional growth opportunities.* Supportive work environment.* Ongoing training and development.To Apply:Send your updated resume along with a 1-2 minute voice recording introducing yourself and explaining your customer support experience.Email: hrsupport00@gmail.comWhatsApp: +92 300 7449588Pay: Rs65,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Support Agent (Voice Support)

We are seeking a dedicated and detail-oriented individual for a back-office eCommerce operations role. This is not a call center or customer chat support position.Location: Gulberg (On-Site) Job Type: Full-TimeKey Responsibilities:<ul><li>Manage returns and refunds processes end-to-end</li><li>Maintain accurate and well-structured records using Google Sheets</li><li>Process refunds (training will be provided where required)</li><li>Coordinate effectively with the Customer Support team and Warehouse</li><li>Ensure all cases are tracked and resolved completely without delays</li></ul>Eligibility Criteria:Applicants must:<ul><li>Have prior experience in eCommerce operations or administrative roles</li><li>Be proficient in Shopify and Google Sheets</li><li>Demonstrate exceptional attention to detail and accuracy</li><li>Be capable of working independently with minimal supervision</li><li>Possess strong written communication skills in English</li></ul>Please Do Not Apply If:<ul><li>You are seeking a call center or chat support role</li><li>You do not have relevant experience</li><li>You are not comfortable with data handling or spreadsheet tools</li><li>You require frequent follow-ups to complete assigned tasks</li></ul>Preferred Qualifications:<ul><li>Experience with Checkout Champ</li><li>Familiarity with Gorgias or similar CRM platforms</li></ul>Application Process:Interested candidates are requested to send their CV to: hrtaiba441@gmail.comAdditionally, please include:<ul><li>Details of your Shopify experience (if applicable)</li><li>A list of tools you have worked with (e.g., Sheets, CRM systems)</li><li>A brief note explaining your suitability for a detail-oriented role</li></ul>Alternatively, applications may also be submitted via WhatsApp at: +92 300 7449588Job Type: Full-timeWork Location: In person

Admin Assistant — Returns Specialist (On-Site, Full-Time)

Join Live Support Ltd and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Live Support Ltd

About Company

Human Resources (HR) Executive

Customer Support Agent (Voice Support)

Admin Assistant — Returns Specialist (On-Site, Full-Time)