Qureos Mentor

Live Support Ltd

Location: On-Site Timings: 7PM - 3AM Employment Type: Full-TimeWe are looking for a Customer Support Agent to join our growing team. The ideal candidate will have excellent spoken English, strong communication skills, and previous experience handling customer calls for international customers.Key Responsibilities:* Handle inbound and outbound customer calls professionally.* Assist customers with inquiries related to orders, accounts, billing, products, and general support.* Resolve customer concerns while maintaining a positive customer experience.* Document customer interactions accurately in the company's systems.* Escalate complex issues to supervisors or relevant departments when necessary.* Meet daily performance and quality standards.* Maintain professionalism and empathy during all customer interactions.Requirements:* Excellent spoken and written English.* Ability to multitask and work in a high paced environment, and complex situation handling.* Minimum 1 year of customer support or call center experience.* Strong communication and active listening skills.* Ability to multitask and navigate multiple systems simultaneously.* Good computer skills and familiarity with CRM or ticketing systems.* Ability to work independently and as part of a team.* Professional attitude and strong work ethic.Preferred Qualifications:* Experience supporting international customers.* Experience in eCommerce, SaaS, or online retail support.* Neutral or Americanized English accent.What We Offer:* Competitive salary package.* Professional growth opportunities.* Supportive work environment.* Ongoing training and development.To Apply:Send your updated resume along with a 1-2 minute voice recording introducing yourself and explaining your customer support experience.Email: hrsupport00@gmail.comWhatsApp: +92 300 7449588Pay: Rs65,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Support Agent (Voice Support)

We are seeking a dedicated and detail-oriented individual for a back-office eCommerce operations role. This is not a call center or customer chat support position.Location: Gulberg (On-Site) Job Type: Full-TimeKey Responsibilities:<ul><li>Manage returns and refunds processes end-to-end</li><li>Maintain accurate and well-structured records using Google Sheets</li><li>Process refunds (training will be provided where required)</li><li>Coordinate effectively with the Customer Support team and Warehouse</li><li>Ensure all cases are tracked and resolved completely without delays</li></ul>Eligibility Criteria:Applicants must:<ul><li>Have prior experience in eCommerce operations or administrative roles</li><li>Be proficient in Shopify and Google Sheets</li><li>Demonstrate exceptional attention to detail and accuracy</li><li>Be capable of working independently with minimal supervision</li><li>Possess strong written communication skills in English</li></ul>Please Do Not Apply If:<ul><li>You are seeking a call center or chat support role</li><li>You do not have relevant experience</li><li>You are not comfortable with data handling or spreadsheet tools</li><li>You require frequent follow-ups to complete assigned tasks</li></ul>Preferred Qualifications:<ul><li>Experience with Checkout Champ</li><li>Familiarity with Gorgias or similar CRM platforms</li></ul>Application Process:Interested candidates are requested to send their CV to: hrtaiba441@gmail.comAdditionally, please include:<ul><li>Details of your Shopify experience (if applicable)</li><li>A list of tools you have worked with (e.g., Sheets, CRM systems)</li><li>A brief note explaining your suitability for a detail-oriented role</li></ul>Alternatively, applications may also be submitted via WhatsApp at: +92 300 7449588Job Type: Full-timeWork Location: In person

Admin Assistant — Returns Specialist (On-Site, Full-Time)

Join Live Support Ltd and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Live Support Ltd

About Company

Customer Support Agent (Voice Support)

Admin Assistant — Returns Specialist (On-Site, Full-Time)