Qureos Mentor

Live Support Ltd

We are hiring a highly experienced Chargeback &amp; Dispute Specialist to manage and respond to disputes across PayPal and other payment processors.This is not an entry-level role. Only apply if you have hands-on experience handling disputes at scale.Shift Timing: 5:00 PM &ndash; 1:00 AMSalary: PKR 80,000 &ndash; 100,000Your Responsibilities:<ul><li>Handle and respond to chargeback alerts (PayPal, Stripe, Shopify Payments, etc.)</li><li>Build strong, evidence-backed dispute cases</li><li>Monitor dispute ratios and proactively reduce chargebacks</li><li>Collaborate with support/data teams to gather required evidence</li><li>Identify patterns (fraud, friendly fraud, operational issues)</li><li>Improve win rates and minimize financial loss</li></ul>Requirements (Strict):<ul><li>Proven experience handling 100+ chargebacks per month</li><li>Strong command of PayPal Resolution Center</li><li>Experience with at least one: Stripe / Shopify Payments / Klarna / similar processors</li><li>Ability to write clear, structured, high-conversion dispute responses</li><li>Solid understanding of fraud detection and prevention</li><li>Comfortable working with order data, logs, tracking info, and evidence</li></ul>Do NOT Apply If:<ul><li>You only have customer support experience (no dispute handling)</li><li>You have never directly managed chargebacks</li><li>You are still learning or exploring this field</li></ul>To Apply (Mandatory):Send a short message including:<ul><li>Platforms you&rsquo;ve worked on (PayPal, Stripe, etc.)</li><li>Average number of disputes handled per month</li><li>Your approximate win rate (%)</li><li>A brief example of a difficult dispute you successfully handled</li></ul>Applications missing this information will not be considered.We need someone who can take ownership and actively protect revenue &mdash; not just respond to tickets.Applications may also be submitted via WhatsApp at: +92 300 7449588Job Type: Part-timeWork Location: In person

Shopify Chargeback & Dispute Specialist

We are seeking a dedicated and detail-oriented individual for a back-office eCommerce operations role. This is not a call center or customer chat support position.Location: Gulberg (On-Site) Job Type: Full-TimeKey Responsibilities:<ul><li>Manage returns and refunds processes end-to-end</li><li>Maintain accurate and well-structured records using Google Sheets</li><li>Process refunds (training will be provided where required)</li><li>Coordinate effectively with the Customer Support team and Warehouse</li><li>Ensure all cases are tracked and resolved completely without delays</li></ul>Eligibility Criteria:Applicants must:<ul><li>Have prior experience in eCommerce operations or administrative roles</li><li>Be proficient in Shopify and Google Sheets</li><li>Demonstrate exceptional attention to detail and accuracy</li><li>Be capable of working independently with minimal supervision</li><li>Possess strong written communication skills in English</li></ul>Please Do Not Apply If:<ul><li>You are seeking a call center or chat support role</li><li>You do not have relevant experience</li><li>You are not comfortable with data handling or spreadsheet tools</li><li>You require frequent follow-ups to complete assigned tasks</li></ul>Preferred Qualifications:<ul><li>Experience with Checkout Champ</li><li>Familiarity with Gorgias or similar CRM platforms</li></ul>Application Process:Interested candidates are requested to send their CV to: hrtaiba441@gmail.comAdditionally, please include:<ul><li>Details of your Shopify experience (if applicable)</li><li>A list of tools you have worked with (e.g., Sheets, CRM systems)</li><li>A brief note explaining your suitability for a detail-oriented role</li></ul>Alternatively, applications may also be submitted via WhatsApp at: +92 300 7449588Job Type: Full-timeWork Location: In person

Admin Assistant — Returns Specialist (On-Site, Full-Time)

Job Title: Performance Copywriter (Meta Ads, Funnels, DTC) Location: Onsite &ndash; Gulberg II, Lahore Job Type: Full-TimeJob OverviewWe are hiring a performance-driven copywriter who understands how to sell, not just write. This is not a general content writing role. You will be responsible for creating high-converting copy for Meta ads, product funnels, and websites.If you do not understand hooks, angles, and customer psychology, this role will not be a fit.Key Responsibilities<ul><li>Write high-converting copy for Meta (Facebook and Instagram) ads</li><li>Develop ad scripts including UGC, VSLs, and both short-form and long-form content</li><li>Create product page and landing page copy for eCommerce brands</li><li>Test different hooks, angles, and messaging to improve performance</li><li>Collaborate with media buyers to optimize campaigns</li><li>Analyze performance and iterate based on results</li></ul>Requirements<ul><li>Proven experience writing Meta ads copy (samples required)</li><li>Strong understanding of direct response marketing</li><li>Experience writing long-form scripts such as VSLs and storytelling ads</li><li>Ability to write clear, simple, and persuasive English</li><li>Experience in eCommerce or DTC brands</li><li>Ability to take feedback and improve quickly</li></ul>Disqualification Criteria<ul><li>Candidates who only have blog or SEO writing experience</li><li>Candidates who rely entirely on AI tools for writing</li><li>Candidates with no understanding of ad performance metrics</li></ul>Compensation<ul><li>Salary is based on experience</li><li>Performance-based incentives available</li></ul>Work Details<ul><li>Location: Onsite (Gulberg II, Lahore)</li><li>Job Type: Full-Time</li></ul>Application ProcessTo apply, send the following:<ul><li>3 to 5 samples of relevant work (Meta ads, scripts, or product pages)</li><li>Any available performance results (CTR, CPA, or similar metrics)</li><li>A short Loom video explaining your approach to writing an ad</li></ul>Applications without proof of work or Loom will not be considered.Job Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthExperience:<ul><li>ecommerce/product copywriting: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Content Writer (9am-5pm)

Join Live Support Ltd and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Live Support Ltd

About Company

Shopify Chargeback & Dispute Specialist

Admin Assistant — Returns Specialist (On-Site, Full-Time)

Content Writer (9am-5pm)