Qureos Mentor

Live Support Ltd

Location: Gulberg, LahoreJob Type: Full-TimeShift Timing: 7:00 PM &ndash; 3:00 AMSalary: PKR 70,000 &ndash; 75,000 per monthCompany OverviewLive Support is a fast-growing international BPO company providing high-quality customer service solutions to global clients. We are looking for confident, professional, and fluent English-speaking Customer Service Representatives to join our night shift team in Lahore.Key Responsibilities:<ul><li>Handle inbound customer calls in a professional and courteous manner</li><li>Respond to customer inquiries via email and live chat</li><li>Resolve customer issues efficiently and accurately</li><li>Maintain proper records in CRM systems</li><li>Ensure high customer satisfaction at all times</li></ul>Requirements:<ul><li>Excellent spoken and written English is mandatory</li><li>2 years of customer support or call center experience preferred</li><li>Strong communication and active listening skills</li><li>Basic computer proficiency</li><li>Minimum typing speed of 35+ WPM</li><li>Willingness to work night shift (7:00 PM &ndash; 3:00 AM)</li></ul>Must be able to commute to Gulberg, LahoreHow to ApplySend your updated resume to:hrsupport00@gmail.comContact: +92 300 7449588Only serious candidates should apply. Only shortlisted candidates will be contacted.Pay: Rs70,000.00 - Rs75,000.00 per monthWork Location: In person

CSR (Inbound Calls) – Night Shift

We Are Hiring: Technical Customer Support Executive (Live Chat)Shift Timing: 1:00 PM &ndash; 9:00 PM Salary: PKR 65,000 &ndash; 75,000 (depending on experience) Location: Gulberg II, LahoreJob Description: We are looking for a motivated and detail-oriented Technical Customer Support Executive to join our team. The selected candidate will be responsible for handling customer queries through live chat, providing timely technical assistance, and ensuring a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a basic understanding of technical systems and troubleshooting.Key Responsibilities:<ul><li>Respond to customer inquiries via live chat in a professional and timely manner</li><li>Identify customer issues and provide accurate technical solutions</li><li>Troubleshoot basic technical problems and guide customers step-by-step</li><li>Escalate complex issues to the relevant department when necessary</li><li>Maintain proper records of customer interactions and issues</li><li>Ensure customer satisfaction by delivering quality support</li><li>Stay updated with company products, services, and policies</li></ul>Requirements:<ul><li>Minimum Intermediate or Bachelor&rsquo;s degree preferred</li><li>Strong written communication skills (English)</li><li>Basic technical knowledge (software, internet, or related systems)</li><li>Ability to multitask and handle multiple chats simultaneously</li><li>Prior experience in customer support or call center is an advantage</li><li>Good problem-solving and analytical skills</li><li>Ability to work in a team environment</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Professional work environment</li><li>Opportunities for growth and career development</li><li>Training and skill development</li></ul>How to Apply: Interested candidates can send their CV via WhatsApp at 0300-7449588Job Type: Full-timePay: Rs65,000.00 - Rs75,000.00 per monthWork Location: In person

Technical Customer Support (Live Chat)

We are seeking a dedicated and detail-oriented individual for a back-office eCommerce operations role. This is not a call center or customer chat support position.Location: Gulberg (On-Site) Job Type: Full-TimeKey Responsibilities:<ul><li>Manage returns and refunds processes end-to-end</li><li>Maintain accurate and well-structured records using Google Sheets</li><li>Process refunds (training will be provided where required)</li><li>Coordinate effectively with the Customer Support team and Warehouse</li><li>Ensure all cases are tracked and resolved completely without delays</li></ul>Eligibility Criteria:Applicants must:<ul><li>Have prior experience in eCommerce operations or administrative roles</li><li>Be proficient in Shopify and Google Sheets</li><li>Demonstrate exceptional attention to detail and accuracy</li><li>Be capable of working independently with minimal supervision</li><li>Possess strong written communication skills in English</li></ul>Please Do Not Apply If:<ul><li>You are seeking a call center or chat support role</li><li>You do not have relevant experience</li><li>You are not comfortable with data handling or spreadsheet tools</li><li>You require frequent follow-ups to complete assigned tasks</li></ul>Preferred Qualifications:<ul><li>Experience with Checkout Champ</li><li>Familiarity with Gorgias or similar CRM platforms</li></ul>Application Process:Interested candidates are requested to send their CV to: hrtaiba441@gmail.comAdditionally, please include:<ul><li>Details of your Shopify experience (if applicable)</li><li>A list of tools you have worked with (e.g., Sheets, CRM systems)</li><li>A brief note explaining your suitability for a detail-oriented role</li></ul>Alternatively, applications may also be submitted via WhatsApp at: +92 300 7449588Job Type: Full-timeWork Location: In person

Admin Assistant — Returns Specialist (On-Site, Full-Time)

Join Live Support Ltd and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Live Support Ltd

About Company

CSR (Inbound Calls) – Night Shift

Technical Customer Support (Live Chat)

Admin Assistant — Returns Specialist (On-Site, Full-Time)