Inbound Sales Executive

Key Responsibilities:

• Handle Inbound Inquiries: Take calls, emails, and handle live interactions promptly and effectively.
  
• Build Rapport: Understand potential customer needs Build trust and establish long-term relationships with potential customers by understanding their needs.
  
• Service Knowledge: Develop a profound understanding of our products and services by effectively communicating their features, benefits, and value propositions to our potential customers.
  
• Present Solutions: Present information, pricing, and offers related to our service to our potential highlighting their benefits and the value they will receive.
  
• Close Sales: Employ persuasiveness, overcome objections, and secure sales by effectively guiding prospects through the sales funnel.
  
• Maintain CRM Records: Track progress and conversations in our CRM (Customer Relationship Management) system.
  
• Team Collaboration: Regularly communicate and collaborate with marketing and customer support departments.
  
• Achieve Sales Targets: Meet and also exceed assigned sales targets; ensuring performance through key performance indicators (KPIs) on a regular basis.

Required Qualifications:

• Education: Bachelor s Degree in marketing, business, or related field.
  
• Experience: 2 4 years in inbound sales.
  
• Domain Expertise: Cybersecurity / Managed IT Services sales experience would be a plus.

Skills:

• Communication Skills: Possess strong written and verbal skills.
  
• Active Listener: Be an active listener when meeting customer needs and concerns.
  
• Adaptibility: Demonstrate willingness to learn and adapt to evolving sales strategies, changing customer expectations, and newer product/service offerings.
  
• Sales Aptitude: A good knowledge and understanding of sales principles and customer service.

Location: Govt. Cyberpark, Calicut
Experience: 2 4 Years