Incentive Compensation Analyst I

We are looking for an analytical and detail-oriented Incentive Compensation Analyst to join our Human Resources Compensation team. In this entry-level role, you will be responsible for supporting the calculation and management of sales commissions. You'll work extensively in Excel and help configure our commission plans within CaptivateIQ, our third-party compensation platform. This is a great opportunity to gain hands-on experience in performance-based compensation while collaborating with cross-functional teams to ensure our incentive programs are accurate, timely, and aligned with business goals.

• Calculating: Accurately calculate monthly commissions for various teams across our Direct Operations.
• Process Documentation: Maintain comprehensive documentation of incentive compensation processes—from plan design to payout distribution. Include detailed procedures, key responsibilities, and timelines. Regularly update documentation to reflect evolving practices.
• Technology Utilization: Support the implementation and ongoing configuration of CaptivateIQ, our third-party tool for calculating commissions. Help setup and maintain rules and logic in the system to ensure accurate commission calculations.
• Auditing and Compliance Documentation: Maintain thorough documentation related to compliance with compensation regulations, internal policies, and audit requirements. This includes documenting compliance checks, audit trails, and any necessary corrective actions.
• Communication: Collaborate with teams across Operations, Finance, and HR to ensure accuracy and alignment of compensation plans.
• Process Improvement: Regularly review and refine incentive compensation administration and calculation processes based on best practices. Document process improvements, track their impact on efficiency and accuracy, and communicate changes to the relevant teams.
• Exception Handling: Maintain a clear, documented process for resolving commission discrepancies and handling exceptions.
• Data Management: Document data sources, data validation processes, and data retention policies to maintain data integrity.

• Bachelor's degree in Finance, Business Administration, Information Systems, Human Resources, or a related field
• 0-2 years of related experience

• Strong proficiency in Microsoft Excel (including nested IF statements, VLOOKUP/XLOOKUP, SUMIFS, etc.)
• Excellent problem-solving and analytical skills
• High attention to detail and accuracy
• Eagerness to learn new tools and technologies (e.g., CaptivateIQ)
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a fast-paced, dynamic environment