Incident Management Lead: End-to-End ITIL & SLA (Contract)

A reputable educational institution in Riyadh is hiring an Incident Management Account Process Lead for a project of 3-6 months. The ideal candidate will have expertise in incident management, ITIL processes, and SLA reporting. Responsibilities involve ensuring end-to-end service delivery for problem, change, configuration, and capacity management. Interested candidates should send their CVs via the provided email addresses.