Income Audit Manager

Mandarin Oriental Hotel Group

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bodrum

A stunning resort overlooking the Aegean Sea, Mandarin Oriental, Bodrum is where dreams come true. A luxury 5-star hotel retreat with two private beaches and excellent leisure facilities, we invite you to lie back, relax and savour the moment. With an idyllic location in Paradise Bay, we offer a seductive blend of style, serenity and 5-star comfort. With a range of gourmet restaurants, relaxing spa and choice of rooms, suites and villas, our unique resort is world-class.

Duties and Responsibilities

To audit, analyze & accurately record the revenues and statistics for Rooms Accommodation, F&B, Spa and other hotel revenue including outsourced venues on a daily basis.
To liaise with operational departments in the event data has not been submitted or is found to be inaccurate.
To audit, investigate and record all daily allowances, voids & paid outs – highlighting anything extraordinary to the attention of the Assistant Director of Finance
To perform & document any daily ad hoc checks on data
To analyze & journal house account information in conjunction with the F&B, Rooms Division and Spa departments.
To reconcile and record PDQ credit cards.
To check any credits made to credit cards on a daily basis.
To assist in the timely and orderly archiving of financial documents.
To develop and maintain good working relationships with colleagues, other hotel departments and corporate office personnel.
To liaise and answer queries from guests, hotel and corporate colleagues in a prompt, friendly and efficient manner

Requirements

Minimum of 5 years experience in a supervisory position, preferably in luxury hotel/restaurant environment
Reading, writing and oral proficiency in the English language
Highly self motivated and able to motivate others

Strong numerical, verbal and written communication skills appropriate to the level of the position.
Ability to analyze information and identify inconsistencies.