Income Controller - Fairmont The Red Sea

Company Description

Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort with 361 rooms, eleven distinct dining concepts, including an overwater restaurant with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont's association as a world class golf destination. It will set new standards in sustainable development, positioned on 200 km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.

Job Description The Position

To ensure timely and accurate accountability of all daily revenues received by the Hotel; ensure compliance of operational procedures; maintain subsidiary records of various General Ledger Accounts to provide detailed analysis for audit and tax purposes.

Key Roles & Responsibilities

• Verifying, monitoring, and reviewing all hotel revenue reports and night audit reports.
• Ensuring that daily revenues and settlements are in balance.
• Summarizing revenue and settlement information in a Journal Entry format associated with the proper back office chart of account numbers and descriptions.
• Commit to follow all local corporate policies and procedures as they relate to Income Audit.
• Work in a safe, prudent, and organized manner.
• Prepare and ensure Daily Flash Report is timely and accurate as per policy.
• Ensure that banquet department's revenue postings are correct by reconciling the banquet Event short list report which is provided by the Banquets manager on a daily basis. Follow up on errors and discrepancies.
• Verify the balance of all interface postings to ensure all revenues have been posted.
• Verify and/or reconcile all revenue centers as reported in the Income journal daily.
• Review housekeeping discrepancy reports and file in the daily operations package.
• Review and balance rebates, paid outs and miscellaneous charges to the PMS.
• Ensure all miscellaneous/allowance/paid/house charges are approved and complete with adequate explanations.
• Review F&B voids to verify authorization and adequate back up information. File F&B void reports in the daily operations package.
• Verify all negative postings, all rate variances, and all F&B Discount reports. File negative posting report in the daily operations package.
• Prepare extension wise telephone reports and submit to all departments to review. Make sure all departments return the checked reports.
• Ensure that all credit card transactions are recorded correctly and payments are allocated using the corporate reconciliation template.
• Handle credit card reconciliation discrepancies promptly.
• Handle promptly all guest issues and disputes, including credit card inquiries and charge backs. Make appropriate corrections as required after obtaining the Director of Finance's approval.
• Review No Show reports and ensure that all chargeable No Shows are charged. Retain the no show report with the daily operations package.
• Review foreign currency rate changes for accuracy and file in daily operations package.
• Prepare and maintain:
• Ensure comp & entertainment checks are properly accounted for and name of guest and purpose of entertainment are indicated.
• Ensure sale of gift certificates is properly accounted for and utilization of gift vouchers is administered accurately.
• Assist the General Cashier in performing surprise float counts.
• Complete various reports as required by management depending on the needs of the hotel operations.
• Complete various other tasks and duties as required by management.

Personal Attributes

• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Oral and written fluency in English.
• Physically fit.
• Neat appearance.
• Displays initiative and good follow up skills.
• Team player.
• Customer/people oriented.

Qualifications

• Diploma in Accountancy or equivalent.
• Good knowledge of OPERA, MICROS, & cashiering functions.

Experience

Minimum of 2-3 years experience with at least 1 year experience in a similar capacity in a hotel.

Additional Information

• Understanding of Ultra Luxury guest expectations and brand alignment.
• Experience in project coordination, scheduling, and document control during pre Opening stages.
• Experience in pre Opening is a must.
• A proactive, anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with Luxury standards.