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Indirect Sales Audit & Quality (Assiut)

1- Retail Audit & Compliance:
  • Conduct monthly on-site visits to Retail locations to perform audits on cash handling, POS transactions and operation compliance.
  • Identify gaps, risks, and non-compliance issues and escalate them as required.
2- Customer Centricity & Quality:
  • Assess Customer Centricity standards and service quality in line with company policies and regulatory requirements.
  • Utilize standardized audit checklists to evaluate each location or branch consistently.
3- Audit Feedback & Reporting:
  • Prepare detailed audit reports for each site visit, including scores, findings, observations, and actionable recommendations.
  • Provide clear feedback to retail site management to address audit findings and improve compliance and quality.
  • Submit a final audit report covering all visited locations, highlighting risks and areas for improvement.



Requirements

  • Bachelor’s degree.
  • 1-2 years of experience in Fintech or Telecommunication is preferred.
  • Strong knowledge in Microsoft office (Excel, Word, and PowerPoint).
  • Basic understanding of cash handling procedures and POS transaction flows.
  • Familiarity with audit principles, checklists, and scoring methodologies.
  • Ability to review operational processes and identify gaps or risks.



Benefits

  • Embark on an exciting journey with the Fin-Tech Experts.
  • Join a workplace that actively encourages and supports all talents.
  • A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
  • Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.

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