Industrial Engineer - Process Improvement & Operations

About Us

At The Pharmacy Hub , we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.

Job Summary

The Industrial Engineer is responsible for analyzing, designing, and implementing continuous improvement initiatives within the pharmaceutical manufacturing environment. This role focuses on enhancing operational efficiency, reducing costs, optimizing resource utilization, and improving overall process performance.

The position ensures full compliance with quality standards, safety requirements, and Good Manufacturing Practices (GMP) regulations. Through structured problem-solving methodologies and effective project development and execution, the Industrial Engineer drives sustainable improvements that support operational excellence and regulatory compliance.

Key Responsibilities

• Analyze production processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
• Develop, manage, and execute process improvement projects from concept through implementation.
• Apply structured problem-solving methodologies (Root Cause Analysis, 5 Whys, Fishbone, A3) to address operational issues.
• Design and implement continuous improvement initiatives, including Lean Manufacturing, Six Sigma, and Kaizen practices.
• Optimize workflows, cycle times, production capacity, and resource utilization.
• Collaborate cross-functionally with Production, Quality, Engineering, Maintenance, and Supply Chain teams.
• Ensure all process improvements comply with GMP, regulatory requirements, and company quality standards.
• Develop, review, and update Standard Operating Procedures (SOPs) and technical documentation.
• Monitor and analyze key performance indicators (KPIs) such as OEE, scrap rates, productivity, and efficiency.
• Support process validation and revalidation activities.
• Lead root cause analyses and define Corrective and Preventive Actions (CAPA).
• Participate in internal and external audits related to operations and processes.
• Train operational personnel on new processes, methodologies, and standards.
  
  

Key Performance Indicators (KPIs)

• Successful delivery of improvement projects within scope, timeline, and expected results.
• Reduction in cycle times and operational bottlenecks.
• Improvement in Overall Equipment Effectiveness (OEE) and operational efficiency.
• Reduction in waste, rework, and production losses.
• Adherence to production plans and schedules.
• Cost savings achieved through process improvements.
  
  

Qualifications

• Bachelor’s degree in Industrial Engineering or related engineering discipline.
• 5-10 years of engineering experience in manufacturing environments, with a strong focus on process improvement.
• Demonstrated success in project development, planning, and execution from concept to implementation.
• Proven expertise in problem-solving methodologies and root cause analysis.
• Preferred experience in regulated industries such as pharmaceutical, food, or medical device manufacturing.
• Strong knowledge of Lean Manufacturing principles and Six Sigma methodologies (Green Belt certification preferred).
• Experience working under regulatory standards such as ISO 9001, ISO 13485, GMP, or equivalent quality systems.
• Skilled in process mapping (Value Stream Mapping), time and motion studies, and workflow optimization.
• Proficiency in project management tools and structured improvement methodologies.
• Experience managing KPIs and applying statistical analysis tools for performance monitoring and decision-making.
• Advanced proficiency in Microsoft Excel and data analysis tools.
  
  

What We Offer

• Competitive salary.
• Bonus program based on productivity and efficiency.
• Opportunities for growth in a rapidly expanding telepharmacy practice.
• Collaborative and innovative work environment focused on patient safety and compliance.
  
  

This is a full-time position, working 44 hours per week, 8:00 am. to 5:00 pm.

This is a 100% onsite role; remote or hybrid work is not available.

Pay Range: $85,000 USD - $135,000 USD

Benefits:

• 401(k) with up to 4% matching
• Medical, dental, vision and life insurance
• Paid time off
  
  

Core Values

The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.

• Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
• Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
• Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.
  
  

You will play a pivotal role in maintaining these values and contributing to the company’s mission of redefining healthcare delivery through superior pharmacy services

At The Pharmacy Hub , we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.

If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.