Job Description
Product Manager (Inflammation) will be reporting to Commercial Director and his/her main responsibilities will be as follows:
-
Leads country brand plan development and tactical implementation and owns brand strategy from idea to implementation and monitoring to reach corporate and business goals
-
Leads the brand team and owns the brand agenda by partnering with cross-functional teams including Medical, VA&P, Regulatory, Sales, Finance, Congress & Events, and other related functions & stakeholders to maximize the brand performance as one team
-
Develops and excels strong customer experience across all channels for both internal and external key stakeholders
-
Conducts regular market analysis, develops deep understanding on business dynamics, patient &HCP journey with also tracking the competitive environment and leveraging the growth opportunities
-
Gathers continuous actionable insights for both strategic and tactical action development and enhancement with the support of field insights, customer experience, primary and secondary data sets and information
-
Assumes the responsibility for sales and Opex forecasts, financial planning, market, and brand analysis
-
Plans, executes, and monitors seamless omni-channel customer and disease awareness experience with orchestrating context and content thru multiple channels including social media
-
Actively collaborates and co-creates in joint processes and projects with other marketing colleagues
-
Partners with the field force to drive the brand strategies and tactics, congress and events excellence, customer journey touchpoints, message delivery with aspirational branding
-
Partners with global and regional marketing teams to implement global to local effectively and proactively shares local best/better practices with global teams
-
Manage and work with external vendors and Amgen Global Service Centers to gather necessary services and develop creatives for both digital and physical
-
Bachelor’s degree (Master’s Degree would be a plus)
-
Preferably 2+ years of experience in commercial or customer-face functions with track-record of success
-
Demonstrates industry knowledge and strong commercial attitude
-
Applies advanced communication and presentation skills, communicates effectively at all levels both internally and externally and (inter-) nationally
-
Demonstrates leader and can-do attitude with excellent engagement skills
-
Demonstrates strategic and systematic thinking, analytical approach, excellence in operations management
-
Demonstrates strong organizational and time management skills; multi-tasks effectively; delivers on commitments in a timely manner with high quality
-
Ability to deal with ambiguity and manage time pressure well, takes initiative and acts pro-actively, enthusiastically, and creatively
-
Applies innovation and digital in subjects such as Customer360, omni-channel marketing, agile and digital health.
-
Solid financial and operational planning skills
-
Experience with information systems (CRM databases, IQVIA and MS Office)
-
Fluency in English and Turkish, both oral and written communications