Information Officer 2 (PCN 115072)

JOB
This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.The Alaska Department of Fish and Game, Division of Sport Fish is recruiting for an Information Officer 2 located in Fairbanks, Alaska!What You Will Be Doing: As the Division of Sport Fish’s Information Officer 2, based in the Fairbanks office, you will be tasked with coordinating the information and licensing services for Region 3 to help achieve the objectives outlined in Goal 5 of the Alaska Department of Fish and Game Division of Sport Fish Strategic Plan 2022-2027. You will: Administer and create content for ADF&G social media accounts, including the ADF&G Sport Fishing Interior Alaska Facebook page and the adfg.sportfish.interiorak Instagram page, to inform the public about season openings and closures, licensing and permit requirements and to highlight the sport fisheries of the region.Edit emergency orders and write news releases, and explain State of Alaska sport fishing and personal use regulations to the public and media via phone, email, and social media - particularly the regulations found in the Northern Alaska Sport Fishing Regulations Summary booklet.In cooperation with Division of Wildlife staff, oversee a public lobby and customer service desk to sell and issue licenses and permits, and to answer questions about regulations and sport fishing in the area.Supervise seasonal customer service staff who assist the public with licenses, permits, and fishing information. Responsibility includes hiring, training, budgeting and writing performance evaluations.Write general-interest articles for ADF&G online publications such as Reel Times and Alaska Fish & Wildlife News, and update and design brochures, hand-outs and displays for the public.Our Mission, Values and Culture: The mission of the Division of Sport Fish is to protect and improve the state’s sport fishery resources. The Alaska Department of Fish & Game strives for a diverse and inclusive workforce where safety and well-being are paramount, and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.You will be part of a team of dedicated professionals working to sustain Alaska’s remarkable sport fisheries while helping the public understand and enjoy these resources.Benefits of Joining Our Team: The Region 3 Communication & Outreach team consists of an Education Associate, an Information Officer, and seasonal customer service staff who work together to provide information, outreach, and licensing services by communicating fisheries science, regulations, and fishing opportunities to the public. In the Fairbanks office, you will work with biologists studying and managing Alaska’s fish and wildlife, contributing to work that helps sustain these resources for anglers, communities, and future generations.The job offers creative outlets through photography, video, writing, and graphic design, and it also provides the opportunity to build leadership experience by supervising seasonal customer service staff.Our office is located at the Creamer’s Field Migratory Waterfowl Refuge, giving you direct access to miles of trails for walking, skiing, wildlife viewing, and bird watching right outside the door, making it a uniquely beautiful and inspiring place to come to work every day.The Working Environment You Can Expect: This position is based at the Alaska Department of Fish and Game office on College Road in Fairbanks, located on the Creamer’s Field Migratory Waterfowl Refuge. You will have your own window office with views of Creamer’s Field, and you will regularly interact with members of the public in the office’s lobby and visitor center.Who We Are Looking For: We are interested in candidates who possess some or all of the following position specific competencies: Creativity and Innovation: Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs/processes.Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.To view the general description and example of duties for an Information Officer 2 please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecsSpecial Note: A valid driver's license is required.This position may be in possession of, or have access to, firearms/ammunition.First Aid/CPR training.

EXAMPLE OF DUTIES
Any combination of education and/or experience that provides the applicant with competencies in Communications and Media: Knowledge of the production, communication and dissemination of information and ideas to inform and entertain via written, oral, visual media and social media. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Multimedia Technologies: Knowledge of the principles, methods, tools, and techniques to develop or apply technology using text, audio, graphics, or other media. Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately. Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization. Equivalent to those typically gained by: Any combination of preparatory post-secondary education and/or progressively responsible experience in journalism, communications media, education, English, literature, fine arts, library science, radio, television, photography, advertising, marketing, sales, public relations and/or promotional work, freelance writing, technical writing and/or research, education, library work or other information dissemination field. Special Note: “Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation. “Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job. “Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

SUPPLEMENTAL INFORMATION
For specific information in reference to the position please contact the hiring manager: Erik AndersonEducation Associate907-459-7350erik.anderson@alaska.gov