Information Specialist

Position Overview

We are seeking a highly organized and detail-oriented Information Specialist to support the management, organization, and reporting of critical information and data. This role plays a key part in transforming raw data into structured, accurate, and actionable insights that support internal decision-making and external reporting requirements.

The Information Specialist will be responsible for maintaining organized data systems, ensuring data integrity, and producing high-quality reports, including funding reports, performance summaries, and program impact documentation. This position requires someone who can not only manage information effectively but also communicate it clearly through well-structured reports and visuals.

Key Responsibilities

• Collect, organize, and maintain data from multiple internal and external sources, ensuring accuracy and consistency
• Transform raw data into clear, structured, and actionable insights for internal and external stakeholders
• Collaborate with teams across departments to gather, verify, and consolidate information
• Support external reporting requirements, including grant and compliance-related deliverables
• Identify opportunities to improve data workflows, reporting processes, and organizational systems
• Prepare and deliver funding reports, program reports, and performance summaries for internal stakeholders and external partners
• Develop and improve reporting templates, workflows, and standard operating procedures

Qualifications & Skills
Required:

· Bachelor’s degree in information management, Data Analytics, Business Administration, or a related field (or equivalent work experience) or 1-3 years of experience in data management, reporting, or a similar role

· Strong proficiency in Microsoft Excel and/or Google Sheets (pivot tables, formulas, data validation)

· Experience creating reports or presentations from raw data

· Exceptional attention to detail and commitment to data accuracy

· Strong written communication skills

· Ability to manage multiple projects and deadlines simultaneously

Preferred:

· Familiarity with database systems or CRM tools

· Experience with document management systems or knowledge management platforms

· Knowledge of funding or compliance reporting requirements

Personal Attributes:

· Naturally organized and proactive - spots issues before they become problems

· Thrives in a fast-paced environment where priorities can shift quickly

· Aligned with NOLA Education's mission to engage and inspire learners

About NOLA Education

NOLA Education is driven by its mission to "engage and inspire learners" through innovative educational solutions. Our flagship program, Star Academy, has become the premier solution for academic acceleration, currently operating in nearly 80 sites across 14 states and serving over 18,000 students. As we continue our rapid growth, we're building the team that will help us expand our presence nationwide while maintaining the culture and values that make NOLA Education special.

We're looking for an Information Specialist who will be the backbone of our data and reporting infrastructure - someone who thrives on accuracy, loves turning messy data into clear insights, and takes pride in producing polished, reliable work.

Why You'll Love Working Here

• Mission-driven work: Help power the data and reporting behind a program transforming outcomes for thousands of at-risk students nationwide
• Growth opportunity: Develop your skills in data management and reporting within a rapidly scaling organization
• Collaborative culture: Work directly with senior leadership and across all departments
• New Orleans location: Be part of a vibrant city with incredible food, music, and culture
• Impact: See your reports and insights directly inform decisions that shape the organization's growth

What Success Looks Like In Your First 90 Days:

• Master our data systems, reporting tools, and internal workflows
• Produce your first round of funding reports and performance summaries with minimal revisions
• Build strong working relationships with stakeholders across departments who rely on your reporting
• Identify and implement at least one improvement to how data is organized or maintained

In your first year:

• Own recurring reporting cycles (funding reports, program impact documentation, performance summaries) with minimal oversight
• Build and maintain organized data systems that the team can rely on with confidence
• Earn a reputation as the go-to person for accurate, well-structured information
• Partner effectively with leadership to develop new reports and dashboards that support strategic decisions

Our Values

At NOLA Education, we live by five core values:

• Have Fun - We bring energy and joy to our work
• Build Relationships - Connections matter, internally and externally
• Candor for Growth - Honest feedback helps everyone improve
• Maverick Mindset - We think outside the box and challenge the status quo
• Ready to Pivot - We're agile and adapt quickly to changing needs

We're looking for team members who embody these values in everything they do.

How to Apply

Submit your resume and a brief cover letter telling us:

• Why you're interested in supporting NOLA Education's mission through data and reporting
• An example of a time you identified and corrected a data quality issue or improved a reporting process
• What tools or systems you've used to organize, analyze, or present data (e.g., Excel, Google Sheets, Tableau, Power BI, SQL)

We review applications on a rolling basis and will reach out to qualified candidates within one week.

NOLA Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $48,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person