Information Technology Analyst II

Information Technology – Impacting Lives

At NewYork-Presbyterian Hospital, Information Technology is at the forefront of our patient experience. As on of the top hospitals in the nation (U.S. News & World Report), we are committed to excellence in patient care, research, education and community service. Innovative technology, such as telehealth, remote patient monitoring and robotics, drive our initiatives addressing large-scale challenges that will yield better outcomes for patients and their families. Join our team to develop your career while creating solutions and services that will improve the health and well-being of the communities we serve. Start your journey with us today!

IT Analyst II – Inpatient Digital Experience

As an Information Technology Analyst II, you will be responsible for the installation, configuration, and maintenance of operating systems and/or applications as it relates to NewYork-Presbyterian’s Inpatient Digital Experience. You will also ensure the performance, integrity and reliability of system components. In addition, you will determine user specifications for reporting and project needs and work independently in a professional, high-tech environment to oversee sophisticated and specialty technology. Candidates must have hands-on experience with enterprise systems, such as the Epic platform, and a proven track record in project management. Additional responsibilities include:

• Lead and support innovative initiatives involving emerging technologies and ambiguous requirements
• Collaborate with diverse stakeholders to define scope, implement solutions, and monitor project progress
• Perform problem analysis and troubleshooting
• Update and maintain project plans and documentation
• Escalate complex issues appropriately
• Participate in testing of software and hardware
• Assist with go-live support
• Partake in On Call support rotation

Some examples of projects/programs the Inpatient Digital Experience Team supports are:

• Inpatient remote consults
• Virtual nursing
• Remote monitoring
• Integration of hardware with Epic

This position is based out of our corporate office in Midtown Manhattan. Travel may be required to our other NYP sites as needed. Hours are 9:00am-5:00pm.

Requires 4 days occasional on-site presence; therefore, should live within a commutable distance. No relocation assistance available.

Preferred Criteria

• Master’s degree
• ITIL
• PMP
• Lean Six Sigma
• Epic certification or experience

Required Criteria

• Bachelor's degree or equivalent experience
• 3 or more years of previous work related experience
• Epic Module Certification or obtained within 6 months of employment
• Ability to work withing a team environment
• Excellent analytical problem solving, written and verbal communication skills
• Familiarity with Microsoft Office

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$74,000-$111,000/Annual

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.