Information Technology Analyst/Programmer II - Office of the City Engineer

The Office of the City Engineer is responsible for overseeing the selection of architects, engineers, and contractors to execute the City's 5-year, $11 billion Capital Improvement Program. The Office of the City Engineer is seeking an enthusiastic, detail-oriented, and high-performing individual to join the team as Information Technology Analyst/Programmer II.

The Information Technology Analyst/Programmer II (ITAP II) works closely with professionals in other technology environments, other business units within the department, and in other City departments; thus, offering opportunities for continued professional growth. The ITAP II position will be part of a team leading the management of the Construction Project Management Information System (CPMIS). CPMIS is based on Oracle Primavera for project management. CPMIS manages 300-plus active projects worth $3 billion. The CPMIS is a key tool for the success of capital and tenant improvement projects. Various stakeholders from several different divisions collaboratively use the platform to manage the projects.

Key duties include and are not limited to:

• Identifying configuration improvements and defects.
• Planning, developing, training, and rolling out changes to the CPMIS.
• Providing ongoing maintenance and troubleshooting of any issues.
• Developing and maintaining configuration, and security management of the CPMIS.
• Conducting performance monitoring and system integrity checks in the CPMIS.
• Managing configuration of business processes, user administration, data views, reports, and dashboards.
• Implementing necessary corrections in the development environment and migrating changes to the production environment.
• Collaborating with stakeholders to perform detailed requirements analysis, documenting current and future processes, and managing all aspects of testing and implementation.

Ability to:

• Monitor and/or observe data to determine program problems.
• Maintain, troubleshoot, and support cloud-based and on-premises applications.
• Analyze, interpret, and present research findings to prepare design specifications.
• Collaborate with business users to convert requirements into technical designs and solutions.
• Support a business application that enhances customer experience and interactions.
• Collaborate with colleagues and contribute to team success through guidance and support.
• Analyze specifications and instructions to develop appropriate systems and programs.
• Establish and maintain effective working relationships with management, staff, contractors, and/or vendors.
• Operate effectively in a team or independently, with a strong focus on customer service and solution ownership.
• Provide superior, seamless customer service, integrity, and commitment to solving problems associated with new system deployment.

Knowledge of/in:

• Unifier System Administration.
• Research methods and techniques, including structured system analysis and design, and information engineering.
• Flowcharting, data modeling, process modeling, form design, and control procedures.
• Capabilities, limitations, and functional applications of information technology.
• Software unit and integration testing, object-oriented technologies, and/or event-driven concepts.
• Different types of database organization, access methods, and retrieval techniques.

Pay Range: $74.796 to $110.510 annually.

Hiring Range: $74.796 to $105,248 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 060. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

• Two years of experience in computer applications programming and development and systems analysis.
• Bachelor's degree in computer science, computer information systems, mathematics, or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
For information regarding pre-screening and driving positions,
• .
• The City job description can be found here.

The minimum qualifications listed above, plus:

• Two years of experience rolling out and implementing enterprise software applications similar to Oracle Unifier, including planning, configuration, user training, and post-deployment support.

Experience with/in:

• Working in a government or similarly structured environment, collaborating with a variety of people, managing a demanding workload, and staying self-motivated without close supervision.
• Training staff and users to work with the new systems and ability to demonstrate superior seamless customer service, integrity, and commitment to solving problems associated with new system deployment.
• Collaborating with colleagues and contributing to team success through guidance and support.
• Project management and organization, including managing system data entry, validating data accuracy, reviewing reports, and resolving discrepancies.
• Preparing and delivering written and oral reports to management on project data, including the creation of supporting charts and graphs.
• Developing quality control processes, creating standards, and monitoring compliance across teams to ensure data accuracy.

Recruitment closes July 6, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

During the application process, you will be asked to respond to the open-ended question listed below. These questions are being used to do an initial review of candidates for recent and relevant experience related to this role.

• In 200 words or less, describe your experience rolling out and implementing enterprise software applications similar to Oracle Unifier, including planning, configuration, user training, and post-deployment support.
• In 200 words or less, please describe your experience training staff and users to work with new software systems.
• In 200 words or less, please describe your experience in project management and organization, including managing system data entry, validating data accuracy, reviewing reports, and resolving discrepancies.

• Job interviews may be held by video or audio conference.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

Info Tech Analyst/Prg II, JC:09660, ID# 62070, 06/23/26, USM, CR, Benefits:007

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.