Information Technology Help Desk

IT Support Specialist – Banking Sector

📍 Columbus, Ohio, United States | 💼 Full-Time (12-Month Contract) | 💰 $20–$23/hr

Start your IT career in a professional, fast-paced financial environment.

About the Role:

Join a reputable banking institution providing essential IT support across departments. This is an excellent opportunity for someone early in their IT career who’s looking to grow within a structured and regulated industry.

Key Responsibilities:

• Deliver first-line technical support via phone, chat, and in-person
• Troubleshoot hardware and software issues in a banking environment
• Maintain accurate documentation and resolve service tickets efficiently
• Support banking-specific applications and follow cybersecurity protocols

What We're Looking For:

• 1–4 years of technical support experience
• Strong communication and customer service skills
• Flexible availability (evenings/weekends may be required)
• High school diploma required; IT certifications (CompTIA, Microsoft, etc.) preferred

Why You Should Apply:

• Potential for permanent placement based on performance
• Gain hands-on experience in the financial services sector
• Stable 12-month contract with opportunity for growth
• Work in a professional and highly regulated environment