IntelliasPro is a leading US-based outsourcing company, committed to providing our employees with an enriching and rewarding environment.
Responsibilities:
- Provide technical support for software, hardware, and networking issues across the organization.
- Install, configure, and maintain computer systems, printers, and related peripherals.
- Troubleshoot system and network problems, diagnosing and resolving hardware or software faults.
- Ensure smooth functioning of LAN/WAN, Wi-Fi, routers, switches, and firewalls.
- Manage user accounts, permissions, and access control within company systems.
- Monitor and maintain servers, backups, and data security protocols.
- Assist in software installations, updates, and license management.
- Coordinate with vendors for IT equipment procurement and maintenance.
- Maintain IT inventory and ensure all assets are properly tagged and recorded.
- Ensure compliance with IT policies and data protection guidelines.
- Support internal users through calls, emails, and ticketing systems.
- Document all technical tasks, configurations, and troubleshooting steps.
- Perform any other IT-related tasks assigned by management.
Requirements:
- Strong understanding of networking concepts (LAN/WAN, TCP/IP, DHCP, DNS, VPN, Firewalls).
- Hands-on experience with routers, switches, and access points.
- Familiarity with Windows OS, Microsoft 365, and server administration.
- Basic knowledge of CCTV, biometric, and telephony systems.
- Ability to diagnose and repair hardware and software issues efficiently.
- Excellent communication and problem-solving skills.
- Ability to manage multiple tasks and work under pressure.
- Certification in CCNA, MCSA, or related fields will be an advantage.
- Previous experience in IT support or network administration (Minimum 1 year).
Qualification:
- Bachelor’s degree in Computer Science, IT, or a related field.
- Relevant certifications (CCNA, CompTIA Network+, or equivalent) preferred.
Key Benefits:
- On Job Training
- Fuel Allowance
- Medical Insurance (OPD & IPD)
- PF
- EOBI
- Paid Leaves
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: From Rs60,000.00 per month
Work Location: In person