Information Technology Manager I

Information Technology Manager I

FT / PT Status – Full-Time
Salary – $38.99 - $66.28 Hourly Wage
Remote Work / In-Office – This position is currently a hybrid of both in-office (3 days a week required in office and any mandatory in-office meetings) and remote work days (work must be performed in Utah). Please note: a position's eligibility for remote work is established by agency management and is subject to change at their discretion at any time and for any reason. The office is located at the Taylorsville State Office Building, 4315 S 2700 W, Taylorsville, UT.

Recruiter – Liz Vander Linden | evander@utah.gov | 801-957-7232
Application Deadline – 4/22/2026

As a Manager of the Digital Transparency Team, you will serve as the frontline leader for a highly-skilled technical team dedicated to the development and maintenance of Utah’s primary public-facing platforms, including MyUtah.gov and mybusiness.utah.gov. You will balance "player-coach" responsibilities—providing direct technical mentorship while ensuring the team hits its delivery milestones.

This leader will ensure the team successfully supports other IT groups and state agencies, ensuring a seamless user experience through the Utah Design System, and maintaining a strict commitment to mobile-first development and ADA accessibility.

The manager will also collaborate with our internal purchasing and account management teams to provide administrative support for a suite of enterprise-level products. Serving as the primary internal point of contact, the manager will define administration processes, establish security protocols, and oversee user management.

This role requires a leader who leads by example, is willing to actively listen, and is dedicated to fostering a supportive culture where team members feel their voice matters.

We are looking for a highly strategic, detail-oriented, motivated, empathetic, and effective leader to champion our team's growth and reinforce our commitment to trust, open collaboration, and public service.

Key Responsibilities

Leadership & Team Culture

• Individual Development (IDP) Ownership: Own the professional development lifecycle for team members, including the creation of actionable performance plans and providing regular, high-impact coaching.
• Conflict Resolution & Feedback Loops: Establish robust feedback loops to ensure technical and interpersonal hurdles are identified early and resolved constructively.
• Resource Shielding: Serve as the primary filter for incoming requests, protecting the team’s bandwidth to ensure focus on high-priority enterprise goals.
• Growth Mindset: Willing to push the team to stretch and grow to new heights, identifying development opportunities.
• Culture of Excellence: Develop a systematic approach to recognizing excellence that reinforces the DTT’s role as a statewide standard-bearer.
• Lead by Example: Demonstrate the highest standards of professionalism and collaboration, being always willing to help and supporting an open collaborative environment.

Enterprise Standards & Service Delivery

• Standardization: Drive the adoption of the new portals as the foundational standard for digital products across state agencies.
• Budget & Vendor Oversight: Assist in the fiscal management of the DTT budget, including vendor relationship management with partners to ensure maximum ROI.
• Cross-Functional Liaison: Act as the primary point of contact for agency IT Directors, translating their business requirements into technical roadmaps for the DTT.
• Stakeholder Relations: Facilitate transparent and honest communication with IT partners and agency stakeholders by listening to their IT needs.
• Relationship Management: Help our customers understand the business value of our products and services.

Qualifications

Essential Skills and Qualifications

• Proven track record of leading and scaling high-performing, multi-disciplinary digital teams.
• Exceptional communication skills with a demonstrated ability to build consensus among diverse agency leaders, IT directors, and executive stakeholders.
• Advanced experience in budget management, resource allocation, and complex project prioritization within a large-scale Enterprise IT environment.
• Proven success in conflict resolution and navigating sensitive negotiations to align agency needs with statewide digital standards.
• A deep understanding of modern web standards, including the Utah Design System (UDS) and WCAG Accessibility requirements.

Supplemental Information

• Employment contingent on passing a drug screening and a background check.
• Risks found in the typical office setting, which is adequately lighted, heated, and ventilated (e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.).
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc. Special physical demands are not required to perform the work.

About the Role

Location –
4315 S 2700 W
Taylorsville, UT, 84129
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – Yes
Schedule Code – AT - Executive/Professional Employees of Technology Services

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
To learn more about The Division of Technology Services check us out. Click here. The State's environment is a highly optimized blend of systems responsible for collecting, processing, and distributing millions of data elements every day.

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.