As the Information Technology Manager, you will play a critical role in both the pre-opening and operational success of the property. During the pre-opening phase, you will be responsible for establishing IT systems, infrastructure, and policies to ensure a seamless launch. Following the opening, you will continue to lead the property’s IT strategy and operations, ensuring that technology drives efficiency, security, and an exceptional guest and colleague experience.
Key Job Responsibilities:
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Develop and implement the IT strategy and roadmap for both the pre-opening and operational phases.
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Lead IT functions, including infrastructure, support, development, and information security.
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Oversee the setup, configuration, and maintenance of IT infrastructure, systems, and networks.
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Ensure data security, compliance with regulations, and adherence to industry standards.
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Partner with hotel leadership to align IT initiatives with business and operational objectives.
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Drive digital transformation and identify innovative solutions that enhance service and efficiency.
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Manage IT budgets, procurement, and vendor relationships to ensure cost-effective technology management.
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Establish and maintain disaster recovery and business continuity plans.
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Develop and enforce IT policies, procedures, and best practices for consistency and reliability.
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Mentor and guide IT colleagues, fostering technical expertise and continuous improvement.
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Monitor emerging technology trends and recommend applications for the hospitality sector.
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Provide strategic input on technology investments and long-term initiatives.
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Champion safe and environmentally responsible practices in line with company policies.
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Adhere to all environmental, health, and safety regulations and procedures.