Information Technology Site Support Analyst (H)

It's more than a career, it's a calling.

OK-SSM Health St. Anthony Hospital - Oklahoma City

Worker Type:

Regular

Job Highlights:

Exciting Opportunity for a Information Technology Site Support Analyst at SSM Health in Oklahoma! Preferred Cisco and/or WebX background is a plus.

Job Summary:

Maintenance and support of the computer and network hardware, infrastructure and supported applications which may include telecommunication systems.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Provides troubleshooting, training and implementation of clinical and business systems.
• Coordinates desktop, laptop, telephony and peripheral device support.
• Documents and troubleshoots issues.
• Promotes IHT standards and procedures in completion of work activities.
• Supports Active Directory tools including group management, script execution, GPO and software deployment, folder and file share access.
• Supports multiple operating systems including Windows, iOS, and Android.
• Ensures that network devices are maintained with current virus protection and software patches.
• Works with Enterprise Network Services to implement and maintain technology standards for WAN and LAN connectivity and all infrastructure components required to maintain a highly available network.
• Documents and troubleshoots issues while appropriately utilizing the service ticketing system.
• Performs other duties as assigned.

EDUCATION

• Bachelor's degree in computer science or related field, or equivalent years of experience and education

EXPERIENCE

• Three years' experience

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Department:

9601060099 Comms and Collab Engineering and Operations

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.