Information Technology Support Specialist

About Job:

To manage and control the project IT related requirements i.e networking, IT software & hardware support user account management, Internet & intranet support and LAN/WAN management.

Key job responsibilities:

• Ensure software & systems are updated and healthy.
• Ensure security appliance are operational.
• Ensure the healthy voice and data network.
• Ensure Power and UPS are operational.
• Ensure data backup plan are in place.
• Ensures the timely availability of computer/laptop and multimedia for all events i.e. Meetings, Trainings, Interviews etc.
• Manage Desktop/Laptop/Server/Printer/Scanner/Multimedia deployment and availability.
• Liaison with Store/warehouse for hardware delivery to projects/office and inventory update.
• Oversee the user management with an approval process.
• Responsible for departmental staff for assigned tasks’ related issues and progress.
• Responsible to coordinate with corporate ICT Functional Leads related to LAN, WAN and other infrastructure related needs.

Qualification & Experience:

• Bachelor Degree in Computer Science.

Minimum Experience:

• Over 5-8 years of overall experience with at least 5 years in networking/Support Administration.

Key Skills:

• Technical domain.
• Target oriented.
• Quality conscious.
• Team building Skills.
• Analytical & decision making skills
• Interpersonal Skills
• Team player