Information Technology Support Technician

Position: IT Support Technician

Location: Wood Dale, IL 60191 onsite daily

I am hiring an IT Support Technician to support multiple plants across the Chicagoland area. This is a hands-on role working directly with office staff and production teams. If you like actually fixing problems instead of sitting behind a ticket queue, this is for you. This is not a call center.

Overview of Responsibilities

• Fix real issues (PCs, printers, WiFi, connectivity)
• Work directly with users – not just tickets
• Move around, set up equipment, troubleshoot onsite
• Growth into more advanced IT responsibilities

QUALIFICATIONS

• 2+ years IT/Desktop Support experience
• Strong troubleshooting mindset (not just following scripts)
• Comfortable working with non-technical users
• Reliable, dependable, gets things done
• Manufacturing or warehouse environment experience
• Excel / reporting / basic data skills
• Spanish speaking is desired

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.