Information Technology Team Lead

Job Purpose:

To lead the IT team and ensure the efficient operation of the organization’s technological infrastructure. The role involves supervising daily technical operations, providing support, and coordinating IT projects in alignment with the company’s goals and strategies.

Key Responsibilities:

Supervise and manage the IT team, assigning tasks and ensuring team goals are met.

Oversee the maintenance and administration of IT infrastructure (servers, networks, operating systems, hardware).

Develop and enforce IT security policies and procedures to protect company data and systems.

Coordinate with other departments to understand their technical needs and provide effective solutions.

Troubleshoot and resolve system issues within acceptable timeframes.

Lead the implementation of IT projects (system upgrades, digital transformation, etc.).

Evaluate team performance and provide coaching, mentoring, and training.

Prepare regular reports on the IT environment and submit them to senior management.

Ensure compliance with relevant standards and regulations (e.g., ISO, GDPR).

Qualifications:

Bachelor’s degree in information technology, Computer Science, or a related field.

Minimum 5 years of experience in IT, with at least 2 years in a leadership or supervisory role.

Strong knowledge of operating systems (Windows, Linux), network administration, and cybersecurity.

Experience in managing IT projects (certifications such as PMP or ITIL are preferred).

Strong problem-solving and decision-making skills.

Excellent communication skills and ability to work collaboratively in a team environment.