Find The RightJob.
Information Technology Technician I
Position Details
An incumbent is responsible for assisting higher level technicians with the basic installation, maintenance, and troubleshooting of computers and computer software.
An incumbent in this class typically reports to an administrator or technical supervisor in the Division of Information and Instructional Technology. Duties include assisting higher level technicians with: installing and maintaining computers and computer peripherals, installing related software, installing computer communications wiring, and providing technical support for users.
An incumbent may perform any combination of the below listed accountabilities:
1. Assists with the installation and configuration of on-site computers, upgrades, and peripherals, e.g. printers, hard drives, CD-ROMs, PC boards, etc. Assists with installing various computer software packages.
2. Troubleshoots routine computer hardware and software problems. Communicates with users to determine the exact nature of the issue. Makes repairs when possible and refers unresolved problems to supervisor.
3. Assists with installing wiring for campus communications networks according to industry standard techniques.
4. Assists in providing technical assistance to faculty, staff and students as needed.
5. Maintains work order records and other necessary documentation to provide historical reference of recurring problems.
6. Maintains computer equipment inventory, uses databases to track software acquisition and license information, and provides backup purchasing support as assigned.
7. Performs other related duties as required.
Knowledge of computer hardware and software.
Knowledge of the policies and procedures relating to College information systems.
Skill in installing hardware and software.
Skill in troubleshooting hardware and software problems.
Ability to determine feasibility and application of new technological developments to existing operations.
Ability to read and comprehend technical manuals, schematics, and diagrams.
Ability to communicate effectively both orally and in writing.
High school diploma or GED.
Posting Details
Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
- Resume
- Unofficial Transcripts
- Cover Letter/Letter of Application
- Teaching Philosophy
- Writing Sample
- Curriculum Vitae
- Other Document
- Multi Media
- First Letter of Reference
Similar jobs
Family Law - Legal Assistant
SHAHEEN & GORDON, P.A.
Dover, United States
2 days ago
Specialist, Measurement
Pearson
Dover, United States
9 days ago
RV Service Technician
Blue Compass RV
Dover, United States
9 days ago
Mobile Automotive Technician
LKQ Corporation
Dover, United States
9 days ago
Med tech or MNA Part Time The Residence at Silver Square
LCB Senior Living, LLC
Dover, United States
9 days ago
Legal Assistant I-III (Paralegal) Division of Civil Rights & Public Trust *Internal*
State of Delaware
Dover, United States
9 days ago
© 2026 Qureos. All rights reserved.