Infrstructure Specialist

Friday 30 January 2026 Hybrid Working An Infrastructure Specialist will assist in design, implementation, maintenance and support of infrastructure resources. Gaining practical experience whilst working on medium complexity Infrastructure design, config and implementation activities under the guidance of the Senior Infrastructure Specialist.

• What you’ll need:
  The role will require you to be based in our Hyderabad office 5 days a week, providing support to the Lloyds Technology Centre colleagues. Shifts aligned to cover 08:00 to 20:00 (IST)
• Experience in second line client-facing IT Support engineer roles.
• Excellent problem-solving skills. You'll have an ability to analyse and solve a problem arriving at a logical solution
• Strong communication skills, needing to communicate complex technical issues and solutions, to a variety of Stakeholders with differing technical knowledge.
• Ability to prioritise, coordinate and complete tasks to set deadlines.
• Ability to work effectively both independently and in team environments.
• Able to processes and responds to a broad range of IT questions and issues raised through any communications channels (in person, telephone, email, etc.).
• Someone who responds to individual and team objectives and invests in improving personal performance by growing own skills and capabilities, coaching others when required.
• Technical skills:
• Windows OS
• Mac OS
• Intune/Device Mgt
• JAMF/Device Mgt
• Azure Virtual Desktop & Multi Session
• Nexthink
• Powershell/Scripting
• Experience in supporting colleagues both at home and in the office, including the nuances of home configurations including peripheral connectivity and solving personal Wi-Fi issues
• Nice-to-have skills
• Previous use of ServiceNow for incident management useful but training will be provided
• Knowledge of Smart Phone technology (Samsung/iPhone), especially with regards to Mobile Application Manager and Microsoft Authenticator
• Experience of supporting colleagues in the developer community.