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Innovation and Venture Designer
Job Summary
About SC Ventures
SC Ventures is Standard Chartered’s innovation, fintech investment and ventures arm. We were established to reinvent banking, as the significant technological disruptions to the industry was impacting its ability to serve clients and customers, in the ways they needed to be served.
We are a unique ecosystem of innovators, banking experts, business builders and partners who are focused on rewiring the DNA in banking and bringing breakthrough ideas to scale, together.
We are building ecosystems around four high conviction themes: Online Economy & Lifestyle, SMEs & World Trade, Digital Assets, and Sustainability & Inclusion.
We are a global team of "Members" (excluding individual ventures), including dedicated colleagues from the Group's support functions, based in Singapore, Hong Kong, London, and the United Arab Emirates
Key Responsibilities
The Innovation and Venture Designer is a senior individual contributor at the forefront of shaping what banking can become next. Reporting to and supporting the Head of Innovation and Design, this role will define, design, and deliver customer-centric digital and service experiences across the SC Ventures portfolio, turning bold ideas into ventures that can scale in market.
This is a role for someone energised by change, ambiguity, and the challenge of building in fast-moving markets. The role holder will apply human-centred design and product design expertise to unlock better customer outcomes, accelerate venture validation, and strengthen product-market fit. The role carries Director-level accountability, autonomy, and influence, working closely with venture CEOs, product leaders, engineers, and senior stakeholders to shape high-impact decisions.
Proposition Shaping
- Support the shaping of bold, differentiated venture concepts grounded in emerging trends across AI, fintech, and digital business models.
- Apply strong commercial acumen and customer insight to focus efforts on high-potential opportunity spaces and translate them into compelling venture hypotheses.
- Work closely with venture leads, technologists, investors, and senior stakeholders to develop and refine co-created early-stage venture ideas.
- Leverage AI augmentation and modern design tools to accelerate ideation, concept development, and early prototyping.
- Turn bold venture ideas into tangible prototypes that can be tested with real users and evaluated for seed investment by the Investment Committee.
- Run fast, hands-on validation cycles to test assumptions, gather customer insight, and build robust evidence for or against investment decisions.
- Rapidly design, prototype, and iterate using modern tools including Figma and AI tools such as Claude.
- Translate complex ideas into clear, compelling narratives and artifacts that are simple, decision-ready, and investment-grade.
- Apply strong UX, service design, and prototyping craft to move from ambiguity to clarity at speed, shaping intuitive and high-impact user experiences.
- Support ventures post-seed by refining early-stage product, user journeys, and experience design.
- Create prototypes and product concepts that bridge strategy, technology, and customer experience.
- Embed AI augmentation into product design to enhance user value, differentiation, and scalability.
- Ensure alignment between customer needs, business viability, and technical feasibility across early-stage product development.
- Be comfortable operating in zero-to-one environments, balancing creativity, speed, and rigour.
- Bring a solid understanding of fintech ecosystems and digital business models, with sound commercial judgment.
- Thrive in a fast-moving, experimental environment where building, testing, and learning quickly matters most..
- Adhere to Policies and Procedures.
- Act and escalate quickly when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees.
- Work with SCV colleagues to deliver expected business performance results within cost constraints and applicable risk/ control framework to ensure that the Group’s ability to remain within risk appetite is not materially threatened.
- Have an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Head of Innovation and Design
- Venture leads
- SC Ventures leadership
- Embed Here for good and Group’s brand and values in the business and SC Ventures;
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Skills and Experience
- Influence
- UX/UI Design
- Innovation
- Business Acumen
- Strategic Thinking
Qualifications
- 10+ years’ experience across facilitation, product design, product commercialisation, innovation design, UX/UI and/or consulting
- Experience working in AI augmented or automation rich product environments, leveraging AI tools or agents to accelerate discovery and delivery
- Ability to define intent, constraints, and evaluation criteria for AI generated outputs across design and innovation workflows
- Strong systems thinking: comfortable designing workflows, guardrails, and governance rather than only artefacts
- Proven track record designing complex, customer-facing digital products at scale
- Strong expertise in UX research, interaction design, visual design, and prototyping (Claude Code/Cursor in addition to Figma)
- Experience operating at Director-level influence without formal people management
- Strong understanding of agile product development and cross-functional delivery models
- Ability to clearly articulate design decisions to senior, non-design stakeholders
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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