Inside Sales Agent

ABOUT SEDLOCK INSURANCE AGENCY

Sedlock Insurance Agency is a boutique, family-owned independent insurance brokerage based in Chattanooga, Tennessee. For four years we've built our agency on a simple idea: do business the way you'd want business done with you. The Golden Rule — "Whatever you wish that others would do to you, do also to them" (Matthew 7:12) — is the backbone of everything we do.

We bring biblical values and principles into how we run the agency, how we treat our team, and how we care for our clients and our community. That shows up in real ways: a strong culture, a healthy work-life balance, and a team that genuinely puts serving others first. We're independent, which means we work for our clients — not a single carrier — and we have access to a broad set of top-rated markets across personal lines, commercial insurance, and life insurance.

We don't sell. We educate and advise. Our clients trust us because we take a consultative, coverage-first approach — explaining what they're buying, why it matters, and what the trade-offs are. There are no cold calls in this role.

THE ROLE

We're hiring an Inside Sales Agent to work from our Chattanooga office, helping warm prospects, referrals, and existing clients find the right coverage. You'll spend most of your day on the phone, on Zoom, and in email — running quotes, walking clients through their options, and writing new business across personal lines, commercial, and life.

This is a great fit for someone who loves helping people, communicates clearly, and finds satisfaction in doing the homework to get a recommendation right. If you're looking for a high-pressure, smile-and-dial boiler room, this isn't it. If you want to build a real career educating clients and being part of a tight, mission-driven team, keep reading.

WHAT YOU'LL DO

• Respond promptly to inbound leads, referrals, and quote requests
• Gather information, run quotes across multiple carriers, and present options in plain English
• Educate clients on coverage — what's included, what's excluded, and what's appropriate for their situation
• Write new personal lines, commercial, and life policies
• Round accounts and identify cross-sell opportunities for existing clients
• Follow up consistently and keep your pipeline organized in our agency management system
• Build relationships with referral partners and clients so they refer their friends, family, and coworkers
• Coordinate with our service team for smooth handoffs after the sale

WHAT WE'RE LOOKING FOR

• Strong communicator — clear on the phone, polished in writing, comfortable on video
• Honest, dependable, and coachable
• Naturally curious and willing to learn the technical side of coverage
• Organized enough to follow up without dropping the ball
• Comfortable with technology (CRM, agency management systems, email, video)
• Aligned with our values — service-first, integrity, treating people the way you'd want to be treated
• High school diploma or equivalent required Insurance experience and a Tennessee Property & Casualty (and/or Life) license are great if you have them — but not required. We're happy to sponsor licensing for the right person and will support you through the processs

WHAT WE OFFER

• Competitive base salary + commission
• A real book of warm leads and referrals — no cold calling
• Training, coaching, mentoring, and licensing sponsorship if you're not yet licensed
• Paid time off and holidays
• A genuine work-life balance (we mean it)
• A small-team culture where your work is seen and your voice is heard
• The chance to do meaningful work for clients and neighbors here in Chattanooga
• Long-term career path within a growing independent agency

HOW TO APPLY

Apply through Indeed, or send your resume and a short note about why this role and our agency interest you to service@sedlockinsurance.com with the subject line "Inside Sales Agent — Chattanooga." Questions? Give us a call at (423) 291-4834.

Sedlock Insurance Agency is an equal opportunity employer. We welcome applicants from all backgrounds and make hiring decisions based on qualifications, character, and fit. Job

Type: Full-timePay: Base + commissionWork Location: In person — Chattanooga, TN

Pay: $40,000.00 - $70,000.00 per year

Benefits:

• Paid time off
• Paid training

Work Location: In person