Inside Sales Engineer

Job Summary

Emerson Automation Solutions is where technology and engineering come together to create solutions for the benefit of our customers, driven without compromise for a world-in-action. This position is opened by the Flow Controls Business Unit. The Inside Sales Engineer-I is based in Dubai, United Arab Emirates and caters to all customers in the Middle East and Africa.

In This Role, Your Responsibilities Will Be!

• Responsible for preparation of techno-commercial offer for customer RFQs.
• Handle sizing and selection of Fisher products, related pricing, and Order processing to factory.
• Lead TBE discussions and Deviations list with customers.
• Handle customer revisions and implement vital changes in Quotes/Orders.
• Process RFQs, prepare and run Fisher quotations on time to customers.
• Provide Applications Engineering, Technical and Pricing Support to customers.
• Provide support to LBPs / End users for Product modifications & Product capabilities through preparing success stories / identifying industry wise application QBR’s.
• Collaborate with Sales team and support customers/End users in MEA.
• Follow-up customers on regular basis for status of the quote submitted & purchase order.
• Follow up internal team & factory for timely delivery of the product and services.
• Perform Technical, Applications and Fisher solutions presentations to customers.
• Prepare and present regular quote reports for sales team to follow up.
• Provide forecasts for RFQs.
• To arrange all Fisher user documentation and literature for customers.
• Support in trouble shooting and finding solutions to customers problems and able to support Site Walks.
• Support and work with Sales Team to meet the Sales budget for MEA.
• Provide support to LBPs / End users for Product modifications & Product capabilities through preparing success stories / identifying industry wise application QBR’s.
• Co-ordinate with Project Management / Order Entry / Customer Order Fulfillment (COF) team to provide clean orders to Factories. and over of orders with supporting documents and attend kick off meetings if required.
• Ensure Emerson Ethics and Trade compliance procedures are closely followed with all business transactions.
• Keep up to date with developments in products, industries, and market trends.
• Fulfill any other reasonable duties as required including Outside Sales.

• Adhere to Health, Safety & Environment policies as laid by the organization.
  

Who You Are?

• Action Oriented
• Customer focus
• Excellent interpretation skills relating to engineering details & P&ID drawings.
Ability to make technical decisions based on sound engineering facts & applicable codes

For This Role, You Will Need:

• Bachelor’s degree in mechanical engineering or closely related field (Mechanical / Instrumentation / Chemical Engineering)
Fluent in English Language - Written and Spoken.

Preferred Qualifications That Set You Apart:

• Completion of Fisher 1300, 1325 & 1350 training courses or equivalent
• Basic knowledge in Control valve products and Manufacturing processes
• Fundamental knowledge in various Customer process parameters, Quality and Testing requirements
• Experience in accessing Fisher technical resources and adequate skill in FISHER FIRST 2 tool
• Basic understanding of Incoterms
• Instrumentation/Mechanical Engineering degree
• Familiar with Quote-to-Cash process and coordination with Project Management / Order Entry / Customer Order Fulfillment (COF) team to provide clean orders to Factories and over of orders with supporting documents and attend kick off meetings if required.
Knowledge on Midstream, Refining and Oil & Gas process and Special control valve applications

Our Culture & Commitment to You!

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from phenomenal teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.