Inside sales (Freight forwarding)

Job Title: Inside Sales Executive – Freight Forwarding

Location: CBD Belapur, Navi Mumbai
Preferred Candidate: Female, with 1–2 years of experience in Freight Forwarding

Role Summary

We are seeking a motivated Inside Sales Executive with prior experience in freight forwarding. The role involves generating business leads, handling customer inquiries, preparing quotations, and supporting the sales team to achieve revenue targets. The ideal candidate should have strong communication skills, knowledge of freight forwarding processes, and the ability to build and maintain client relationships.

Key Responsibilities

• Handle inbound and outbound sales calls/emails for freight forwarding services (Ocean & Air).
• Identify potential clients, generate leads, and maintain customer databases.
• Prepare quotations, proposals, and rate sheets in coordination with pricing/operations teams.
• Follow up with clients to convert inquiries into confirmed business.
• Support the field sales team with appointment setting, documentation, and client coordination.
• Maintain strong relationships with customers to ensure repeat business.
• Achieve monthly/quarterly inside sales targets as set by management.
• Update CRM/records with client interactions and sales status.

Requirements

• Graduate in Commerce / Business / Logistics or equivalent.
• Experience: 1–2 years in Freight Forwarding (mandatory).
• Excellent communication & interpersonal skills.
• Knowledge of ocean/air import & export processes.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Ability to work in a fast-paced environment and meet deadlines.

What We Offer

• Competitive salary package + incentives.
• Growth opportunities in sales and business development.
• Exposure to international logistics and freight forwarding industry.
• Supportive and professional work environment at CBD Belapur.

Job Type: Full-time

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person