Inside Sales Rep – Financial (Remote)

• Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals.

• Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.

• Resolve questions and service issues that require a valid insurance license with professionalism and accuracy.

• Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.

• Educate customers on policy options and documentation, clearly explaining the required steps or updates.

• Identify opportunities for cross-selling and upselling additional products that align with the customer’s needs.

• Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.

• Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.

• Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.

• 1 + years of customer service and 6 months sales experience

• Active resident license to sell P&C insurance

• Verifiable High school diploma or GED

• Strong computer navigation skills and PC knowledge

• Proficiency in fast-paced multi-tasking with strong problem-solving skills

• High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)

• Must reside in the United States or have a valid U.S. address for residence

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  Starting wage will be between $18 and $19 (pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.

• Paid training (Classroom: 4 Weeks and Transition: 3 Weeks)

• Lucrative employee referral bonus opportunities

• DailyPay enrollment option to access pay "early," when you want it

• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarthChampions, and more

• Health and wellness programs with trained partners to help promote a healthy you

• Mentorship programs that support your rewarding career journey

• Work-from-home convenience with company-supplied technologies

• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

• A range of other perks and benefits

Eligibility to Work:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed:

Currently, this position may be performed only in the states listed here.

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.