Inside Sales Representative – Spare Parts

Industry: Chemical / Bulk Material Handling

Pay Type: Salary

You Belong at a Company Built on Engineering Excellence

Zeppelin Systems is a global leader in engineering, designing, and delivering advanced solutions for bulk material handling, pneumatic conveying, mixing, and processing systems. From plastics and chemicals to food and bakery, our technologies support essential industries around the world.

Key Responsibilities

• Support inbound customer calls and emails regarding parts, spare components, equipment upgrades, and service requests.
• Prepare accurate spare parts quotations for Zeppelin and 3 parties’ equipment in Zeppelin pneumatic conveying, feeding, and material handling systems.
• Identify parts using BOMs, manuals, and original project documents.
• Handle customer requests, follow up on quotes, and convert sales opportunities
• Process customer purchase orders, ensuring accuracy in part numbers, pricing, lead times, and shipping details.
• Coordinate order processing, shipping, and lead-time expectations with internal teams and maintain accurate records in SAP.
• Partner with outside sales, project execution, engineering, and service teams to support customer needs.
• Build strong relationships with end users, Zeppelin’s headquarter and subsidiaries, OEMs, distributors, and service partners.

Qualifications

• High school diploma required; degree in business or related fields preferred but optional depending on experience.
• 3+ years in sales, preferred in spare parts support
• Customer-first mindset with strong communication and organizational skills.
• Ability to learn technical product information for mechanical and pneumatic conveying components.
• Comfort using ERP systems and managing sales documentation.
• Attention to detail in quoting, pricing, payment & shipping teams and specification review.

Preferred

• Knowledge of pneumatic conveying, rotary valves, blowers, diverters, filters, and material handling components.
• Chemical industry or bulk solids handling background
• Ability to read mechanical drawings, P&IDs, equipment manuals, and BOMs.
• Working knowledge of ATEX/NFPA considerations

Why You’ll Love Working with Us

• Be part of a global engineering organization supporting essential industries.
• Enjoy a comprehensive benefits package, including health, dental, and vision coverage; a retirement plan with company match; competitive paid time off and holidays and access to an employee assistance program.
• Your role will have visibility and direct impact on customer satisfaction.
• Opportunities for professional growth and technical knowledge development.
• Collaborative team environment focused on long-term partnerships.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person