Inside Sales Specialist (Diagnostics)

Inside Sales Specialist (Diagnostics)

Colorcon® is a world leader in the development, supply and technical support of formulated film coating systems, modified release technologies, specialty excipients and functional packaging for the pharmaceutical, nutritional, and animal health industries. Our best-in-class products and technologies are complemented by our extensive formulation experience, application data and value-added services to support all phases of solid oral dose design, development, and manufacture.

Our focus on market issues and technology development has earned Colorcon an international reputation as a pharmaceutical supplier of choice. That reputation is based on superior product quality, unparalleled technical support, extensive regulatory assistance and reliable supply from multiple locations, with our Global Headquarters located in Harleysville, Pennsylvania.

Colorcon has 26 technical service laboratories globally and more than 2100 employees exclusively dedicated to its customer base.

We are a successful company thanks to our diverse workforce and global reach. We believe that our operating principles define our culture, values and organizations and are key to achieving our mission and vision, strategies and goals.

Platinum Rule: We treat others the way they want to be treated
Empowerment: We trust our colleagues with responsibility and decision-making
Keep Getting Better: We create an environment for constant improvement, to be the best we can
Teamwork: We embrace the value of collaboration; work together to exceed what is possible as individuals
Customer Focus: We put our customers’ needs at the heart of everything we do
Global Respect: We are citizens of a diverse world and behave with respect for the communities in which we operate

Our People Enjoy a Wide Offering of Employee Benefits, including but not limited to:

• All employees are eligible to participate in our company-wide bonus program
  
• Employees have the choice between three medical plans
  
• 100% company-paid Dental Insurance for all employees and their qualifying dependents
  
• Optional Vision Coverage
  
• Fitness and Wellness Programs
  
• Employee Assistance Programs (EAP)
  
• Corporate Social Responsibility Groups (CSR)
  
• Parental Leave
  
• Tuition Reimbursement; up to $8,000 per calendar year
  
• 401(k) Company Matching
• Paid Time Off
• Paid Holidays

Colorcon is committed to maintaining a diverse workforce and an inclusive and equitable work environment. This includes all employment-related decisions and business dealings on the basis of race, color, ethnicity, national origin, age, sex, sexual orientation, religion, disability, veteran status, or any other legally protected status.

The Inside Sales Specialist is an integral role within the Functional Packaging Business Unit to support the growth of the Diagnostic Commercial Organization. The role is responsible for developing contacts with established and new customers for purposes of promoting and selling the products, services, and capabilities of Colorcon. This position involves prospecting new potential customers, trade shows, web leads, and other marketing tools provided by the company. The Inside Sales Specialist works directly with the Sales Manager- Diagnostics and our internal technical team to create solutions for customers and target accounts.

Responsibilities & Duties

• Maintain existing business relationships and to identify a pipeline of new business opportunities from within those current business relationships, including regular forecasting customer needs in planning system and completing the annual budget process.
• Prospect new customers by following web leads, trade shows, etc. to understand their needs and offer solutions.
• Independently develop an annual plan that will result in consistent contact with current and prospective accounts.
• Develop strategic plans for key customers to grow pipeline and revenue with Sales Manager - Diagnostics.
• Coordinate technical management of customer projects with Technical Services.
• Maintain detailed knowledge of each customer and projects, which includes but may not be limited to their products, competing products, company information, market information, organizational structure, and key personnel in database.
• Prepare for and attend sales meetings, and industry conferences/meetings.
• Manage customer inquiries received from Colorcon web page and via chat functionality.
• Manage and update Hub Spot.
• Exercise confidentiality as this role has access to extremely confidential information, including customer account information, product applications, prices, purchase agreements and formulas.

Minimum Qualifications

• B.S., with a major in scientific discipline (strongly preferred) or equivalent experience required.
• Minimum of four years’ technical or sales experience in formulations, product development and manufacturing related to the pharmaceutical or chemical industry required, with previous sales support experience considered.
• Excellent project management and communication skills to effectively manage customers and inter-company activities that will result in sales.
• Strong presentation and sales skills
• Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers.

Working Location

• This position is primarily remote, operating from a home office; however, occasional attendance at various Colorcon locations may be necessary to fulfill the responsibilities of the role.
• Travel: up to 15% domestic and international travel annually.

Annually - 65,000.00 - 80,000.00; salary is based on experience related to the role.

Colorcon participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
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For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.