Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world
Job Description
We are looking for a detail-oriented
Operations Coordinator
to join our team and manage day-to-day inspection coordination, client communication, and field operations.
The
Operations Coordinator
is responsible for end-to-end coordination and communication with clients, terminals, agents, and laboratories to ensure efficient execution of Q+Q (Quantity & Quality) inspection activities. This role involves thorough job assignment, compliance monitoring, document verification, and performance reporting in line with SGS and international standards.
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Operate in strict adherence to the SGS Code of Integrity and QHSE policies.
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Review nomination orders and assess operational feasibility, including site limitations, safety, and compliance.
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Communicate effectively with clients and provide timely confirmations, updates, and notifications of deviations or abnormalities.
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Assign field inspectors with clear instructions and ensure understanding of job scope.
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Oversee field operations to ensure full compliance with SGS SOPs, safety protocols, and international standards.
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Investigate and report any inspection-related irregularities or non-conformances.
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Review and verify field documents before submission to clients.
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Coordinate with admin for timely report preparation and invoicing.
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Monitor inspector performance and provide feedback to line managers.
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Support training and skill development of field staff.
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Ensure equipment calibration records are maintained and updated.
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Participate in client meetings and provide quotations where required.
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Ensure proper housekeeping and safety across operational storage and disposal areas.
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Conduct risk assessments as needed and intervene in unsafe practices.
Qualifications
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Graduate with minimum 2 years of experience in OGC inspection activities
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High School Certificate with 5+ years of relevant experience and IFIA certification
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Solid knowledge of Q+Q inspection procedures and industry standards
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Hands-on field inspection experience in Oil, Gas & Chemical (OGC) operations
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Strong computer proficiency
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Excellent coordination and communication skills with clients and all levels of internal teams
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Ability to handle multiple tasks efficiently and prioritize responsibilities
Additional Requirements
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Strong ethical foundation and commitment to compliance
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Proactive problem-solving and decision-making capabilities
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Capable of working in dynamic and time-sensitive environments
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Willingness to attend client sites and operational areas when needed
Additional Information
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Career development and training opportunities
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A collaborative, supportive work culture
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The opportunity to work with a global industry leader