Installation & Resource Planner

Key Responsibilities

• Plan and assign installers and drivers to projects and work orders based on skills, availability, and project requirements.
• Monitor installation progress daily and follow up on ongoing setups.
• Adjust schedules in response to client needs and internal operational changes.
• Communicate schedule updates to installers, project managers, client service, and sales teams.
• Circulate the daily installation schedule via email to all departments.
• Share daily installation schedules with the installation team through text or WhatsApp.

Delivery & Driver Assignments

• Review delivery requests and plan daily delivery schedules.
• Assign drivers for staff pick-up and drop-off services.
• Arrange transportation for late-working staff as required.

Vehicle Management

• Allocate vehicles to installation teams as per project requirements.
• Assign TLC trucks on a daily basis and coordinate with the Warehouse Manager regarding truck utilization.

Outsourcing & Resource Requests

• Request additional manpower or specialized workers through Wrike for outsourcing needs.
• Request additional vehicles or truck rentals through Wrike when required.

Project Support & Coordination

• Take responsibility for project coordination in the absence of a Project Manager.
• Review work orders and coordinate with team leaders to ensure smooth execution.
• Upload completed installation photos to Wrike upon project completion.

Safety Management

• Plan and schedule safety and installation training for installation teams.
• Prepare risk assessments and method statements.
• Prepare Permit to Work (PTW) documents and obtain necessary approvals.
• Manage TLC equipment training schedules and insurance renewals.
• Implement safe installation practices in coordination with management.
• Act as a liaison between installation teams and management to ensure safe operations.

Permits & Accreditations

• Handle Permit to Work applications and venue-specific documentation when required.
• Ensure compliance with all accreditation and regulatory requirements related to installation activities.

Time & Workforce Management

• Capture and review daily timesheets for installation staff.
• Monitor overtime and take corrective action in line with operational requirements.
• Manage vacation planning and time-off requests for the installation team.

Operational Support

• Work closely with the Operations Director to implement operational policies and procedures.
• Recommend improvements to existing processes, including work order systems.
• Report operational issues and challenges to the Operations Director.
• Perform any other duties assigned as part of operational requirements.