Installation & Service Security Technician

ABOUT US

We are an award-winning organization, with 75 years under our belt, dedicated to keeping communities safe in the areas of fire prevention, security, and life safety. We currently have over 230 talented individuals across 4 business units – Richmond (our Headquarters), Calgary, Toronto and Texas.

Radius Security is a leading end-to-end provider of innovative, security system monitoring, installation, and maintenance, specializing in live video guided dispatch. Our corporate culture is about fun, accountability, responsibility, respect, and continuous personal training & development.

VALUE OF THIS ROLE

At Radius Security, our Security Technicians are at the forefront of installing and maintaining Remote Guarding sites. We provide cutting-edge video surveillance solutions for temporary construction sites and permanent locations such as car dealerships and outdoor asset facilities.

We’re seeking a security technician who is ready to take the next step in their career. If you have a passion for security technology and a drive to grow into a leadership role, this is an opportunity to make a real impact while expanding your career. Come be part of the magic that is Radius.

LOCATION & WORK REQUIREMENTS

Location: Dallas, TX
Schedule: Typically, 8 – 4:30, but hours may vary depending on installation and servicing schedule. Overtime is also needed at times to support customer needs.

Travel: Must be able to travel to BC, Canada and surrounding areas in Dallas.

Work Considerations: Working at heights and in the elements (heat and cold). Must always be able to prioritize your safety and the safety of others.

Compensation: The range posted is the starting range, however it is variable depending on the level of relevant industry experience you bring.

CORE AREAS OF RESPONSIBILITY

• Installation and Maintenance: Install and maintain Remote Guarding Security video surveillance systems, ensuring they meet customer expectations.
• Safety and Equipment: Prioritize & operate safely on sites, including using bucket trucks, elevated work platforms, and personal fall restraint equipment.
• System Preparation and Deployment: Prepare and deploy systems, program automation software, set up IP devices, and design maps for situational awareness.
• Troubleshooting and Repair: Troubleshoot and repair video surveillance systems, optimize camera aiming and IR illumination, and program wireless devices and routers.
• Video Analytics: Program and adjust video analytics software to improve event accuracy and reduce false alarms.
• Maintenance: Perform periodic maintenance, such as cleaning lenses, adjusting cameras, and replacing parts.
• Efficiency and Timeliness: Complete installs efficiently, minimize rework, and resolve trouble tickets promptly to maintain system uptime. Complete paperwork and reports timely and accurately.
• Collaboration: Work with both internal stakeholders (Project Managers, Coordinators, Sales, Command Center, Assembly & Programmers) and external vendors to meet deployment deadlines and collaborate with the Sales team to handle issues.
• Continuous Improvement: Contribute to Lean initiatives, provide feedback to the Operations Manager, and ensure accuracy in project records and costings.
• Design and Finalization: Ensure installations meet design team expectations, including camera views, wiring, and assembly requirements. Passionate about getting things done right, the first time.

OUR IDEAL CANDIDATE

• Experience: 3+ years successfully assembling, installing, and servicing IP security devices.
• Attention to Detail: Able to follow work instructions and drawings requiring high concentration and precision.
• Certifications & Licenses: OSHA 10 certified and Texas DPS licensed.
• Technical Skills: Proficient in using hand and power tools safely, with strong eye-hand coordination and manual dexterity.
• Quality & Process: Strong focus on quality standards and continuous improvement. Able to perform repetitive tasks efficiently with speed and accuracy.
• Computer & Communication Skills: Superior computer skills with excellent oral and written communication abilities.
• Teamwork & Collaboration: Thrives in a team environment and enjoys collaborating with others.
• Attitude & Drive: Results-oriented, ‘can-do’ mindset with a passion for solving problems and driving solutions.
• Physical Requirements:
• Ability to lift up to 50 lb. periodically.
• Comfortable driving company vans, trucks, and bucket trucks (must maintain a valid driver’s license and clean abstract).
• Ability to work at heights using ladders, scissor lifts, and boom lifts.
• Comfortable working outdoors in all weather conditions.

WHY OUR TEAM LOVES WORKING HERE

• Job Stability: We’re a trusted essential service provider that continued to serve our communities throughout the pandemic. With consistent year-over-year growth and exciting expansion plans, our future is bright!
• Comprehensive Benefits: Enjoy extended health and dental benefits, IRA matching, an Employee Assistance Program, and a monthly profit-sharing bonus.
• Giving Back: Take part in our charitable donation matching program to support causes that matter to you.
• Extra Time Off: Celebrate an additional paid holiday—Boxing Day—on top of your regular time off.
• Family-Owned Business with an Award-Winning Culture: Work for a family-owned business where you can leave your mark, grow professionally, and seize new opportunities as the company expands.
• Learning & Development: We’re committed to your growth, offering paid training opportunities (both internal and external) to help you advance your career.
• Engaging Team Environment: Be part of a fun-loving team with regular company events, including team outings, virtual gaming nights, pub nights, spirit weeks, community involvement, and volunteer activities.
• Make an Impact: Your ideas are valued, and we love seeing team members’ initiatives come to life, making a real difference in our company and community.
• Pride in Our Reputation: Join a company with a strong brand reputation that our employees are proud to be a part of. Don’t just take our word for it—check out our glowing Indeed Employer Reviews and Google Reviews!

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Fuel card
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Referral program
• Retirement plan
• Tools provided
• Tuition reimbursement
• Vision insurance

Experience:

• Security: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: On the road