Instructional Accessibility Support Specialist

Job Summary

Under the direct supervision of the Assistant Director of Instructional Design and Accessibility, the Instructional Accessibility Support Specialist will assist faculty and staff in the conversion and creation of accessible instructional materials to support inclusive course delivery. This position plays a vital role in ensuring compliance with accessibility standards such as WCAG 2.1 AA, ADA, and Section 508 by remediating digital content and promoting best practices in accessible course design.

The incumbent will provide hands-on support through remediation services, one-on-one consultations, and training workshops for faculty and staff. They will also contribute to accessibility-related projects, coordinate daily tasks for student assistants, and support institutional reporting efforts through data collection and instructional material audits.

Key Responsibilities

• Course Material Remediation - Remediate digital instructional content (e.g., PDFs, Word documents, PowerPoint slides, multimedia) to ensure compliance with WCAG 2.1 AA, Section 508, and ADA Title II accessibility standards.
• Project Management - Coordinate remediation workflows and timelines for instructional materials across multiple courses and departments. Track incoming requests and monitor progress using shared project management tools (e.g., MS Planner, Team Dynamix, Trello, Airtable, Excel).
• Coordinate daily operations for the student assistant support team - Assign and oversee daily tasks for student assistants supporting accessibility remediation and instructional support services.
• Data Collection & Reporting - Conduct accessibility audits of instructional materials using LMS-integrated tools and manual review protocols to identify inaccessible content.
• Training and Workshops - Design and facilitate training sessions for faculty and staff on accessible instructional materials, universal design for learning (UDL), and inclusive teaching strategies.

Knowledge Skills and Abilities

The ideal candidate will possess a strong ability to evaluate and remediate digital instructional materials such as PDFs, Word documents, presentations, and multimedia in alignment with accessibility standards like WCAG 2.1 AA. They will be adept at analyzing instructional content to identify and resolve issues related to structure, contrast, alternative text, and navigability, while clearly communicating technical accessibility concepts to non-technical audiences. This individual will design and deliver impactful training sessions on accessible course design and inclusive instructional practices, manage multiple projects with precision, and collaborate effectively with diverse campus stakeholders including faculty, Disability Services, instructional designers, and IT staff. They will also interpret and apply accessibility regulations and university policies, maintain comprehensive documentation and support resources, and handle confidential information in compliance with FERPA and institutional privacy standards.

The candidate should demonstrate deep knowledge of digital accessibility standards (WCAG 2.1 AA, ADA Title II, Section 508), universal design for learning (UDL), and assistive technologies such as screen readers and text-to-speech software. Familiarity with instructional content formats, common accessibility challenges, and learning management systems (e.g., Canvas, Blackboard) is essential. They will be proficient in using accessibility remediation tools like Adobe Acrobat Pro, Microsoft Accessibility Checker, and Anthology Ally, and skilled in remediating various instructional file types. Strong communication and interpersonal skills are critical for developing training materials, conducting audits, and supporting faculty. Experience with project tracking tools and workflows will support their ability to coordinate remediation efforts and ensure timely, effective service delivery.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

Equivalent to a bachelor's degree in Computer Science, Information Systems, Educational Technology, Communications, or related technical field and two years of related experience required.

Preferred:

• Equivalent to a bachelor's degree from an accredited four-year college or university in instructional technology, education, information systems, computer science, disability services, or a related field.

• Demonstrated experience in the remediation of digital instructional materials for accessibility using tools such as Adobe Acrobat Pro, Microsoft Office, screen readers, or LMS-integrated accessibility tools.

• Experience working in a higher education or public sector environment.

• Knowledge of accessibility standards and guidelines (e.g., WCAG 2.1, ADA, Section 508).

• Familiarity with universal design for learning (UDL) and inclusive pedagogy.

• Experience conducting accessibility audits and using assistive technologies.

• Experience with LMS platforms such as Canvas, Brightspace, Blackboard, or Moodle.

Physical Summary

• Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department

Instructional Technology Support Services

Classification

Accessibility Technologist II

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

Hiring Range: The hiring range for this position is $6,492 (Step 1) - $6,662 (Step 2) per month commensurate with candidate's education, experience, skills, and training.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $6,492 (Step 1) - $9,458 (Step 20) per month.

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Application Procedures

PLEASE FILL OUT THE APPLICATION COMPLETELY

It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Additional Information

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.