Instructional Design Analyst

POSITION SUMMARY

The Instructional Designer builds clear, high‑impact learning that enables employees to confidently adopt knowledge for business processes across Services, Sales, HR, Legal, and Compliance. Partnering closely with SMEs and stakeholders, this role applies Adult Learning Theory and modern design methodologies (ADDIE/SAM/Agile) to produce eLearning, videos, job aids, work instructions, and virtual/ILT content that accelerate performance and reduce support burden. Working on projects of moderate scope and complexity, identifying solutions to a variety of technical problems and taking action to resolve them, and applying judgment within defined parameters while following Vertiv design and brand standards.

RESPONSIBILITIES

• Conduct needs, learner/persona, task/topic analyses; finalize measurable learning objectives; determine learning methodology (e.g., microlearning, scenario‑based, simulation, VILT/ILT, video).
• Apply Adult Learning Theory and accessibility standards; create topic outlines, storyboards, scripts, and assessment plans.
• Design and deliver high-impact training programs across multiple formats, including eLearning and video, accommodating various learning styles.
• Collaborate with program managers, subject matter experts, and stakeholders to develop and refine learning materials aligned with business goals and localization needs.
• Build and manage project plans, milestones, risks, and status; meet deadlines with disciplined time management.
• Review and edit all training materials for clarity, consistency, and accuracy, resulting in concise work instructions.
• Address feedback and implement changes promptly to meet deliverables on time.
• Respond to inquiries regarding training materials and courses with courtesy and professionalism.
• Conduct learner analysis interviews to define target personas and create audience-specific training programs.
• Ensure all training content aligns with the organization’s vision, mission, and strategic goals.

QUALIFICATIONS

• Bachelor’s degree in education, instructional design, or a similar discipline, or a minimum of 2-5 years of proven business experience in a similar field.
• Experience creating eLearning modules, job aids, work instructions, and/or technical documentation.
• Familiarity with instructional design concepts and standards.
• Experience with digital content creation tools such as Articulate Rise/Storyline, Canva, Adobe Creative Suite, DeepL, and Vyond.
• Knowledge of adult learning principles and instructional design methodologies.
• Strong project management skills, including planning, multitasking, and meeting deadlines.
• Effective communication and collaboration skills at multiple business levels.
• Understanding of virtual delivery methods and media production techniques.
• Familiarity with LMS platforms (e.g., Docebo, Cornerstone, Blackboard, Workday) and administration preferred.
• Industry-recognized certifications such as ATD, CompTIA CTT+, etc., are preferred.
Willingness to expand skills to meet evolving business needs.

PHYSICAL & ENVIRONMENTAL DEMANDS

• No Special Physical Requirements
This role is on-site.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
• Promote Transparent & Open Communication

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $8.0 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

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