Instructional Designer

POSITION

OBJECTIVE:

Key Responsibilities:

eLearning Development:

• Design, develop, and implement engaging e-learning modules using industry-standard authoring tools (e.g. Articulate, Camtasia, Adobe Captivate).
• Create visually appealing, interactive and e-learning content aligned with defined learning objectives.
• Test and troubleshoot e-learning courses to ensure optimal user experience across all platforms.

Instructional Design:

• Analyse learning needs and collaborate with subject matter experts to develop effective instructional strategies.
• Develop storyboards, scripts, course outlines that apply adult learning principles and industry best practices.
• Continuously improve instructional content based on learner feedback and system adoption data .

Learning Management:

• Upload, manage, and track e-learning using the organization’s learning management tools.
• Monitor learner progress and generate reports to evaluate training effectiveness
• Provide technical support to users navigating e-learning programs.

Training intake and analysis:

• Conduct training request intakes to collaborate with stakeholders to identify the root cause of the performance gaps.
• Evaluate stakeholder data and requests to inform learning solution recommendations.
• Propose solutions that best address organization needs, considering time, delivery method, and available resources –even when these differ from initial client requests.

QUALIFICATIONS:

Experience:

• 1-3 years of experience in e-learning development.
• Proven track record of successfully implementing multiple training deployments from design to deployment.
• Experience in the manufacturing industry is preferred

Education:

• Bachelor’s degree in User Experience, English (Communications), Corporate Training, Graphic Design, or a related field.

Skills:

• Proficient in e-learning development tools (e.g. Articulate, Camtasia, and Adobe Creative Suite).
• Strong personal accountability and effective self-management
• Excellent problem-solving and resourcefulness in varied situations
• Exceptional communication skills with diverse audiences.
• Ability to work effectively under pressure and manage multiple priorities.

Additional Requirements:

• Portfolio of work required.
• Ability to travel as needed for project requirements, approx. 10%.

• Experience in change management and business process re-engineering is a plus.