Find The RightJob.

Instructional Designer

INSTRUCTIONAL DESIGN

OUR VALUES

At Ezee Fiber, our value lies in delivering Speed, Simplicity, and Service in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus—where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry.

JOB SUMMARY

As an Instructional Designer, you’ll partner with business leaders, subject matter experts, and L&D team members to identify performance needs and deliver innovative learning solutions. You’ll own the end-to-end instructional design process from initial scoping to content development to delivery creating blended learning experiences that drive measurable outcomes.

ESSENTIAL FUNCTIONS

Consult with internal stakeholders to conduct learning needs assessments and define performance objectives.

Design and develop engaging, scalable learning programs (e.g., instructor-led, virtual, eLearning, microlearning, performance support).

Apply adult learning theory, instructional design models (e.g., ADDIE, SAM), and UX principles to create learner-centered solutions.

Develop course materials, including storyboards, facilitator guides, participant materials, and assessments.

Leverage authoring tools (Articulate 360, Rise, Adobe Suite, etc.) to build interactive eLearning modules.

Collaborate with LMS administrators to publish, track, and optimize learning content.

Use data to evaluate learning effectiveness and iterate based on learner and stakeholder feedback.

Balance multiple priorities and deadlines in a high-growth, agile environment.

QUALIFICATIONS

Bachelor’s degree in Instructional Design, Learning Technology, Education, Organizational Development, or a related field.

5+ years of instructional design experience, preferably in a corporate or fast-paced environment.

Demonstrated expertise with Articulate 360 (Rise, Storyline), Adobe Creative Cloud, and other eLearning tools.

Portfolio or sample work required to showcase design capabilities and content development expertise.

Proven ability to flex and pivot to manage multiple projects from discovery through delivery.

Experience developing impactful, employee-focused onboarding and new hire learning experiences.

Strong writing, editing, and storytelling skills across diverse content formats.

In-depth knowledge of adult learning principles and instructional design best practices.

Experience designing enterprise-level onboarding and learning strategies for distributed or multi-site workforces.

Proficiency with LMS platforms, learning analytics, and SCORM standards.

Proficiency in eLearning development tools and media editing software.

Ability to work independently while collaborating effectively with cross-functional teams.

Preferred

Master’s degree in Instructional Design, Learning Technology, Education, Organizational Development, or a related field.

Experience designing for technical, field-based, or sales teams.

Familiarity with agile project management methodologies.

Experience with video-based learning and scenario-driven simulations.

Strong graphic and/or visual design skills.

Strong business acumen and understanding of how learning drives organizational outcomes.

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required daily to analyze and interpret data, communicate, and remain in a stationary position for significant periods. The associate must frequently access, input, and retrieve information from computers and other office systems. Occasional movement around the office and attendance at events or meetings may be required.

TOTAL REWARDS

Competitive compensation package

Health, Dental, and Vision insurance

401(k) with company match

Paid time off and other generous benefit programs

Tuition reimbursement

WHY JOIN US

At Ezee Fiber, we are committed to fostering a diverse and inclusive environment where innovation thrives. As the Instructional Designer, you’ll contribute directly to our employee experience, culture, and organizational effectiveness. Join us and help shape the future of the telecommunications industry with a team committed to excellence and innovation.